Lucas Miley
Urmston,Manchester
Summary
Friendly and approachable, with strong communication skills and keen ability to assist customers and manage transactions efficiently. Demonstrates reliability and teamwork, ensuring smooth and welcoming store environment. Ready to contribute positively and significantly in a service-orientated role. Driven to deliver a high level of customer satisfaction and contribute to positive results.
Overview
2
2
years of professional experience
Work history
Sandwich Shop Assistant
Delifresh Limited
Stretford, Trafford
03.2024 - Current
- Provided warm, positive customer care from the moment customers entered the shop, encouraging return visits and repeat spending.
- Taking orders and using the till to take cash payments.
- Supporting the Manager in the preparation and delivery of outside catering.
- Kept the safe working environment by following all health and safety regulations.
- Cleaned work surfaces, ensured hygiene standards were met.
- Operated dishwashing machinery to maintain cleanliness in the kitchen.
- Assisted in stock rotation tasks; maintained accurate inventory count.
- Unloaded deliveries, stored items properly for easy accessibility.
- Promptly addressed spills or broken glassware to prevent accidents in the workplace.
- Worked under pressure during peak times without compromising on quality of work delivered.
- Maintained high standards of cleanliness by washing kitchen equipment and utensils.
- Swept and mopped floors at end of shifts to ensure tidy workspace next day.
- Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
Administration Assistant (work experience)
Eddie Stobart Limited
Warrington, Cheshire
07.2025 - 08.2025
- Ensured data accuracy with meticulous record keeping practices.
- Complied carefully with procedures, upheld standards of quality administration.
- Managed incoming calls, ensured effective communication channels.
- Maintained office supplies inventory for seamless operations.
- Handled sensitive information, maintained confidentiality at all times.
- Resolved administrative problems by analysing information and identifying solutions.
- Facilitated smooth running of daily operations through diligent calendar management.
- Performed general clerical duties as required, contributed to overall operational efficiency.
Education
GCSEs - 9 including English, Maths, and Business Studies
Blessed Thomas Holford
Altrincham 09.2020 - 06.2025
BTEC Level 4 - Sport
Ashton on Mersey Sixth Form College
Sale, Trafford 09.2025 -
Skills
- Communication skills
- Problem-solving
- Calm under pressure
- Resourcefulness
- Leadership
- Team building
- Data Entry
- Effective multitasking
- Money transactions
- Proactive attitude
- Presentation standards
- Positivity and enthusiasm
- Flexible
- Customer Service
- Attention to Detail
- Stock management
Affiliations
- Enjoy playing football and am part of a local team where I am able to build on my leadership and team player skills. Passionate about learning new skills, working with others and exploring future career opportunities in customer service and retail.
Accomplishments
- Represented the school playing football
- 100% attendance in Year 10 and Year 11
Timeline
BTEC Level 4 - Sport
Ashton on Mersey Sixth Form College
09.2025 -
Administration Assistant (work experience)
Eddie Stobart Limited
07.2025 - 08.2025
Sandwich Shop Assistant
Delifresh Limited
03.2024 - Current
GCSEs - 9 including English, Maths, and Business Studies
Blessed Thomas Holford
09.2020 - 06.2025