LUCAS MAGEDE

- carry out needs assessments as required and to draw up individual’s care plans

· make all necessary arrangements for starting a service

· supervise care workers and teams in carrying out their work, proving advice and guidance as needed, including demonstrating procedures, coaching and mentoring

· be available to care workers seeking advice and guidance on issues arising

· provide direct care in emergencies

· carry out spot checks of care delivery and report findings to the service management

· visit service users to get their views on the service being provided and to act on any issues arising

· carry out preliminary investigations of concerns, including safeguarding issues, and complaints that arise on the course of service delivery and report their findings to the service manager

· assist with staff induction and training as required, and in the cases of new staff, assess their fitness to work alone

· organise care reviews and to be responsible for implementing any changes to care plans

· liaise with other professionals involved in a person’s care

· work closely with the service’s management team to help it with their quality improvement and business planning strategies

· engage in their own continuing professional development through relevant training, including specialist training, and qualifications

· act as an ambassador for the care service, particularly in its dealings with other professionals and agencies involved in a person’s care

work as a team member and be prepared to be flexible in helping to meet the service’s requirements.

• Improved record keeping system with attention to detail and thoroughness.
• Organised important company meetings, leading to improved communication across departments.
• Managed office supplies inventory, ensuring readiness for all projects at any given time.
• Contributed towards positive work environment by maintaining cleanliness and orderliness in shared spaces.
• Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
• Streamlined office operations by implementing efficient administrative procedures.
• Managed office supply inventory, performing stocktake duties and ordering additional supplies to meet staff needs.