Lucas Elioenay Da Silva
London
Summary
Talented Administrator with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
5
5
years of professional experience
Work History
Assistant Manager/Administrator
Crystal Palace Cleaning
05.2021 - 10.2023
- Negotiated favorable contracts with vendors for office supplies and services, reducing overall operational expenses while maintaining quality standards.
- Enhanced staff performance through comprehensive training programs and regular performance evaluations, leading to a more skilled and motivated team.
- Promoted a positive workplace culture by addressing employee concerns promptly and implementing initiatives aimed at boosting morale and job satisfaction.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Established a positive work culture that promoted teamwork, collaboration, and employee morale.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Supported managers in addressing employee relations issues, providing guidance on conflict resolution techniques.
Cleaning Manager Assistant
Fastclean Carpet
01.2019 - 11.2020
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
- Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
- Facilitated teamwork among employees through regular meetings focused on problem-solving, goal-setting, and celebrating achievements.
- Spearheaded initiatives for employee recognition and rewards, fostering a positive work culture and increasing overall job satisfaction.
- Managed budgets effectively, tracking expenses and making necessary adjustments to maintain fiscal responsibility.
Education
Bachelor of Science - Law
FMU (Faculdades Metropolitanas Unidas)
São Paulo 04.2001 -
BTEC - Applied Science
Southwark College
London, United Kingdom 04.2001 -
High School Diploma -
Bethnal Green Technology College
London, United Kingdom 04.2001 -
Skills
Process Improvements
Systems Monitoring
Office Management
Staff Training and Development
Document Management
Human Resources Management
Documentation And Reporting
Office Administration
HR Support
Team Leadership
Documentation and control
Performance Management
Languages
Portuguese, English
Native language
Timeline
Assistant Manager/Administrator
Crystal Palace Cleaning
05.2021 - 10.2023
Cleaning Manager Assistant
Fastclean Carpet
01.2019 - 11.2020
Bachelor of Science - Law
FMU (Faculdades Metropolitanas Unidas)
04.2001 -
BTEC - Applied Science
Southwark College
04.2001 -
High School Diploma -
Bethnal Green Technology College
04.2001 -
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