Summary
Overview
Work History
Education
Skills
Timeline
Interests
Quote
Work Preference
Work Availability
Affiliations
Generic

Lucas Auburn

Level 3 Light Vehicle Maintenance
Newport

Summary

Dynamic professional with proven expertise in customer assistance and inventory tracking, honed at Iceland Food Warehouse and Topline Retail Solutions. Excelled in enhancing store appearance and maximizing storage efficiency. Skilled in POS system operation and demonstrating patience and empathy, significantly contributing to team knowledge and customer satisfaction. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Overview

2
2
years of professional experience

Work History

Retail Assistant

Iceland Food Warehouse
06.2024 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Enhanced store appearance through diligent merchandising and regular upkeep of displays.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Demonstrated flexibility by adapting to various roles within the retail environment as needed.
  • Resolved customer complaints professionally, maintaining a positive brand image.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Assisted in training new employees, contributing to the development of a knowledgeable workforce.

Warehouse Worker

Topline Retail Solutions
02.2023 - 09.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.

Education

Level 2 - Engineering Technology

City of Newport Coleg Gwent
Newport
04.2001 -

Level 3 NVQ - Light Vehicle Maintenance And Repair Technologies

City of Newport Coleg Gwent
Newport
04.2001 -

Skills

Customer Assistance

Timeline

Retail Assistant

Iceland Food Warehouse
06.2024 - Current

Warehouse Worker

Topline Retail Solutions
02.2023 - 09.2023

Level 2 - Engineering Technology

City of Newport Coleg Gwent
04.2001 -

Level 3 NVQ - Light Vehicle Maintenance And Repair Technologies

City of Newport Coleg Gwent
04.2001 -

Interests

Fishing

Gaming

Repairing pcs, bikes, cars, e-scooters, speakers

Learning eletrics

Quote

Judge a man by his questions rather than his answers.
Voltaire

Work Preference

Work Type

Part TimeContract Work

Work Location

On-Site

Important To Me

Career advancement

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

  • Coleg Gwent
Lucas AuburnLevel 3 Light Vehicle Maintenance