Lucas Assis
Bray,Wicklow
Summary
Hardworking service management professional with extensive experience in leadership. Skilled in business planning and organisation to maintain smooth daily operations. Leads by example to motivate high-achieving, dedicated service teams. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
Work History
Generative Artificial Intelligence (AI) Annotator
Covalen
Dublin , Dublin
2023.08 - Current
- Accurately annotate and validate data to train and enhance Meta’s new Artificial Intelligence Large Language Model (AI LLM).
- As a Policy POC, I’m accountable to cascade guideline updates to a team of 20+ people, calibrate the team’s work and apply instructions delivered by the client to enhance the AI x User experience.
- Leveraging advanced machine learning techniques to optimize data quality and contribute to the development of cutting-edge AI model.
- Apply advanced annotation techniques, including language, field of expertise (Law), semantic segmentation, and attribute annotations to improve the accuracy and relevance of training data for LLM.
- Conduct data validation and ensure the quality and consistency of annotated datasets, identifying and correcting errors to optimize model performance.
- Working XFN with Training and Operations teams in order to receive, digest and cascade new policies and guidelines to AI Annotators.
- Assessing and closing daily ticket targets ranging from 75 to 100 individual jobs.
- Achieving and maintaining company’s KPIs and target accuracy of 95-98%.
Bar Manager
The Dalkey Duck
Dublin , Dublin
2022.05 - 2023.05
- Organised special events and functions and corporate lunches.
- Protected brand image by delivering exceptional bar presentation and maintenance.
- Ordered beverage and equipment stock by analysing sales and customer trends.
- Led team to deliver outstanding hospitality operations.
- Planned staffing levels based on evolving service demands.
- Executed prompt, precise drinks service at high-capacity events, minimising customer waiting times.
- Interviewed, hired and trained staff on best bar practices, maintaining highly efficient service teams.
- Negotiated with suppliers to obtain quality ingredients at excellent prices.
- Grew restaurant profits through improved marketing and staff development initiatives.
Project Manager, legal services
Demarco
Belo Horizonte , Brazil
2018.12 - 2022.04
- Researched public law litigation to proactively mitigate regulatory and public law risks.
- Assisted corporate governance manager with data protection and freedom of information compliance.
- Coordinated and monitored administrative functions to support case preparation.
- Managed disputes and negotiated settlements with consistently positive outcomes.
- Provided effective client support by establishing facts and advising on available legal options.
- Reviewed legal documentation and bank agreements to translate and simplify legal jargon for clients.
- Performed risk assessments to accurately identify and evaluate exposure to legal, ethics and compliance issues.
Chief executive officer - Restaurant
Assados 21
Belo Horizonte , Brazil
2016.11 - 2019.03
- Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
- Took feedback from employees to develop internal policies for positive company culture.
- Improved business profits through strategic updates to processes and procedures.
- Devised key initiatives that drove substantial business growth.
- Improved Front-of-House (FOH) staff productivity by elevating greeting and seating processes.
- Maintained smooth restaurant operations by coordinating and enforcing personnel policies and procedures in line with company standards.
- Strategically reviewed and planned restaurant staffing levels based on evolving service demands.
- Effectively managed payroll and HR processes, including paperwork completion for new hires and terminations.
Education
Bachelor of Science - Software Development
International University of Applied Sciences
Berlin/Germany 2023.09 -
Diploma of Higher Education - Computer Software Engineering
Code Institute
Dublin/Ireland 2022.09 - 2023.09
Bachelor of Law - Law
PUC Minas
Belo Horizonte/Brazil 2014.08 - 2021.12
Skills
- Compliance understanding
- Technology integration
- Training and development
- Interdisciplinary collaboration
- Hiring and training
- Analytical problem solving
- Project planning and development
- Advanced problem solving
- Project Management
- Programming Languages
- Fluent in English and Portuguese
Languages
English
Fluent
Portuguese
Native
Spanish
Advanced
Timeline
Bachelor of Science - Software Development
International University of Applied Sciences
2023.09 -
Generative Artificial Intelligence (AI) Annotator
Covalen
2023.08 - Current
Diploma of Higher Education - Computer Software Engineering
Code Institute
2022.09 - 2023.09
Bar Manager
The Dalkey Duck
2022.05 - 2023.05
Project Manager, legal services
Demarco
2018.12 - 2022.04
Chief executive officer - Restaurant
Assados 21
2016.11 - 2019.03
Bachelor of Law - Law
PUC Minas
2014.08 - 2021.12
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