Lucas Assis
Bray,Wicklow
Summary
Hardworking service management professional with extensive experience in leadership. Skilled in business planning and organisation to maintain smooth daily operations. Leads by example to motivate high-achieving, dedicated service teams. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
Work History
Generative Artificial Intelligence (AI) Annotator
Covalen
Dublin, Dublin
08.2023 - Current
- Accurately annotate and validate data to train and enhance Meta’s new Artificial Intelligence Large Language Model (AI LLM).
- As a Policy POC, I’m accountable to cascade guideline updates to a team of 20+ people, calibrate the team’s work and apply instructions delivered by the client to enhance the AI x User experience.
- Leveraging advanced machine learning techniques to optimize data quality and contribute to the development of cutting-edge AI model.
- Apply advanced annotation techniques, including language, field of expertise (Law), semantic segmentation, and attribute annotations to improve the accuracy and relevance of training data for LLM.
- Conduct data validation and ensure the quality and consistency of annotated datasets, identifying and correcting errors to optimize model performance.
- Working XFN with Training and Operations teams in order to receive, digest and cascade new policies and guidelines to AI Annotators.
- Assessing and closing daily ticket targets ranging from 75 to 100 individual jobs.
- Achieving and maintaining company’s KPIs and target accuracy of 95-98%.
Bar Manager
The Dalkey Duck
Dublin, Dublin
05.2022 - 05.2023
- Organised special events and functions and corporate lunches.
- Protected brand image by delivering exceptional bar presentation and maintenance.
- Ordered beverage and equipment stock by analysing sales and customer trends.
- Led team to deliver outstanding hospitality operations.
- Planned staffing levels based on evolving service demands.
- Executed prompt, precise drinks service at high-capacity events, minimising customer waiting times.
- Interviewed, hired and trained staff on best bar practices, maintaining highly efficient service teams.
- Negotiated with suppliers to obtain quality ingredients at excellent prices.
- Grew restaurant profits through improved marketing and staff development initiatives.
Project Manager, legal services
Demarco
Belo Horizonte, Brazil
12.2018 - 04.2022
- Researched public law litigation to proactively mitigate regulatory and public law risks.
- Assisted corporate governance manager with data protection and freedom of information compliance.
- Coordinated and monitored administrative functions to support case preparation.
- Managed disputes and negotiated settlements with consistently positive outcomes.
- Provided effective client support by establishing facts and advising on available legal options.
- Reviewed legal documentation and bank agreements to translate and simplify legal jargon for clients.
- Performed risk assessments to accurately identify and evaluate exposure to legal, ethics and compliance issues.
Chief executive officer - Restaurant
Assados 21
Belo Horizonte, Brazil
11.2016 - 03.2019
- Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
- Took feedback from employees to develop internal policies for positive company culture.
- Improved business profits through strategic updates to processes and procedures.
- Devised key initiatives that drove substantial business growth.
- Improved Front-of-House (FOH) staff productivity by elevating greeting and seating processes.
- Maintained smooth restaurant operations by coordinating and enforcing personnel policies and procedures in line with company standards.
- Strategically reviewed and planned restaurant staffing levels based on evolving service demands.
- Effectively managed payroll and HR processes, including paperwork completion for new hires and terminations.
Education
Bachelor of Science - Software Development
International University of Applied Sciences
Berlin/Germany 09.2023 -
Diploma of Higher Education - Computer Software Engineering
Code Institute
Dublin/Ireland 09.2022 - 09.2023
Bachelor of Law - Law
PUC Minas
Belo Horizonte/Brazil 08.2014 - 12.2021
Skills
- Compliance understanding
- Technology integration
- Training and development
- Interdisciplinary collaboration
- Hiring and training
- Analytical problem solving
- Project planning and development
- Advanced problem solving
- Project Management
- Programming Languages
- Fluent in English and Portuguese
Languages
English
Fluent
Portuguese
Native
Spanish
Advanced
Timeline
Bachelor of Science - Software Development
International University of Applied Sciences
09.2023 -
Generative Artificial Intelligence (AI) Annotator
Covalen
08.2023 - Current
Diploma of Higher Education - Computer Software Engineering
Code Institute
09.2022 - 09.2023
Bar Manager
The Dalkey Duck
05.2022 - 05.2023
Project Manager, legal services
Demarco
12.2018 - 04.2022
Chief executive officer - Restaurant
Assados 21
11.2016 - 03.2019
Bachelor of Law - Law
PUC Minas
08.2014 - 12.2021
Similar Profiles
Mustapha AbdurrahamanMustapha Abdurrahaman
Community Operations Specialist at CovalenCommunity Operations Specialist at Covalen
Lara Aquino PrestLara Aquino Prest
Community Operations Analyst at CovalenCommunity Operations Analyst at Covalen
Karyma HamzaKaryma Hamza
Business Integrity Analyst at covalenBusiness Integrity Analyst at covalen