Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Luca Sedicina

Student
Buckinghamshire

Summary

Hardworking and motivated individual with hands-on experience in business operations, marketing, and sales. I have developed key skills in product development, social media marketing, and customer relations through work as an Office Assistant at ‘WITH Creative’ in London and personal reselling ventures on platforms like Vinted and eBay. Adaptable and quick to learn, I thrive in fast-paced environments and am driven to contribute to business growth by applying creativity, attention to detail, and problem-solving skills.

I am a strong communicator with excellent interpersonal abilities, and I work effectively both independently and as part of a team. With a passion for continuous learning and personal growth, I am eager to take on new challenges that allow me to further develop my skills and contribute to the success of any organization.

Overview

2
2
years of professional experience

Work History

Food and Beverage Assistant

De Vere Latimer Estate
04.2023 - Current
  • Utilized strong communication skills to relay customer needs clearly between front-of-house staff and the kitchen team.
  • Successfully juggled multiple tasks and priorities in a high-pressure environment, consistently maintaining a professional demeanor and high-quality service.
  • Implemented creative upselling techniques, driving sales of premium menu items and increasing overall revenue.

Office Assistant

WITH Creative London
11.2022 - 03.2023

Assisting the Creative Director, design and development team with a wide range of tasks, including social media research, product testing, photography, and videography assistance, data entry, etc.

Waiter

Ambers of Amersham
07.2022 - 11.2022
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Education

A Levels

Saint Joan of Arc Catholic School
Rickmansworth, United Kingdom
04.2001 -

GCSE

St Joan Of Arc School
Rickmansworth, United Kingdom
04.2001 -

Skills

  • Communication: Strong verbal and written communication skills, with the ability to effectively engage with diverse audiences

  • Interpersonal Skills: Excellent at building and maintaining positive relationships with colleagues, clients, and customers

  • Customer Service: Customer-oriented approach with a focus on resolving issues and delivering a positive experience

  • Adaptability: Ability to work efficiently in fast-paced, dynamic environments, quickly learning and applying new information

  • Team Collaboration: A proactive team player who contributes positively to group dynamics while maintaining individual responsibility

  • very hardworking: and a good listener that can take in a lot of information and transfer it into my routine

Additional Information

I participated in a Front Desk Upselling Course issued by The Right Balance, where I learned essential sales skills, including effective communication, active listening, and persuasive techniques. This training equipped me with the ability to understand customer needs, build rapport, and confidently promote premium offerings, ultimately enhancing guest satisfaction and driving sales growth. I apply these skills daily, collaborating with team members to uphold high service standards and ensure efficient operations during peak times.

Languages

English
Native language
Italian
Upper intermediate
B2

Timeline

Food and Beverage Assistant

De Vere Latimer Estate
04.2023 - Current

Office Assistant

WITH Creative London
11.2022 - 03.2023

Waiter

Ambers of Amersham
07.2022 - 11.2022

A Levels

Saint Joan of Arc Catholic School
04.2001 -

GCSE

St Joan Of Arc School
04.2001 -
Luca SedicinaStudent