Summary
Overview
Work history
Education
Skills
Languages
Personal Profile
Timeline
Generic

Luca mitchell

Stockton-On-Tees,Redcar and Cleveland

Summary

During my time at Al-Forno / Manor House, I became a skilled multitasker with superior work ethic and good team player, problem-solver and improved my organisational skills. Willing to take on any task to help my team. I am reliable and dedicated team player with hardworking and resourceful approach.


Throughout my A-Level journey, I became eager to learn new skills and information and made sure I always completed accurate, thorough work.


I am currently studying electrical engineering at TTE training centre, where I am enthusiastic to learn new techniques and improve my skills. I am now seeking an opportunity to showcase my new skills and focus on a career in this field of work.

Overview

3
3
years of professional experience
19
19
years of post-secondary education

Work history

Waiter Bartender

The Manor House
Stockton-On-Tees, Redcar and Cleveland
04.2023 - Current
  • Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
  • Maintained bar stocks, replenishing daily as necessary.
  • Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
  • Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Provided efficient food and drinks service for high levels of customer satisfaction.

Waiter Bartender

Al Forno
Stockton-On-Tees, Redcar and Cleveland
09.2021 - 09.2022
  • Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
  • Maintained bar stocks, replenishing daily as necessary.
  • Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
  • Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
  • Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.

Plumbing Assistant

Tom Leonard
Stockton-On-Tees, Redcar and Cleveland
02.2020 - 03.2020
  • Measured and cut pipes according to project specifications under the supervision of the [Job Title].
  • Carried materials and tools from the truck to properly set up the job site.
  • Listened to instructions from [Job Title], gaining valuable onsite job training.
  • Installed plumbing and heating systems and executed tests to verify functionality.
  • Provided friendly, professional service, checking customer satisfaction with completed works to uphold business reputation.

Education

GCSEs - Combined Science

Egglescliffe School
Stockton-on-Tees
09.2015 - 03.2020

GCSEs - Maths

Egglescliffe School
Stockton-on-Tees
09.2015 - 03.2020

GCSEs - English

Egglescliffe School
Stockton-on-Tees
09.2015 - 03.2020

A-Levels - Design & Technology

Egglescliffe School
Stockton-on-Tees
09.2020 - 06.2022

A-Levels - English Language

Egglescliffe School
Stockton-on-Tees
09.2020 - 06.2022

A-Levels - Geography

Egglescliffe School
Stockton-on-Tees
09.2020 - 06.2022

NVQ Level 4 - Electrical Engineering

TTE Middlesbrough College
Stockton-on-Tees
09.2022 -

Skills

  • Outstanding customer service - I communicate effectively by adapting approaches to meet the individuals preferences, embracing diversity and meeting individuals needs,
  • CAD - Good understanding of using CAD drawings to approach a project and produce an outcome
  • IT literate - Competent in using Microsoft office suite eg PowerPoint, Excel and Word
  • Full UK driving license
  • Working in a team - I am capable of being in a team environment and sharing my ideas to achieve the best possible outcome, whilst also being able to hold my own when needed

Languages

English
Fluent

Personal Profile

I am an extremely personable and confident young individual who continuously inspires to maximise my skills and understanding in Electrical Engineering.  I first became interested in Electrical Engineering following conversations with family members who worked in a similar industry. I was attracted to the problem solving and hands on nature of the job. As a young teenager I would always be offering to help wherever I could with DIY jobs and loved learning new skills and then seeing the end results. I spent around a month gaining experience working with Tom Leonard plumbing , which is a local plumbing business that are known in the area , during my work placement I spent time with a team of very well qualified plumbers,
the experience gave me a good insight into the a workplace environment within a high level. I believe passionately in achieving the best possible outcomes and learning from others to improve and grow my own skills set. I always strive to put myself in situations outside my comfort zone which allows me to develop and work independently. 


I have spent the past year studying my electrical engineering qualification, I have thoroughly enjoyed this experience so far, learning the fundamentals and the work that goes behind producing a high standard electrical system. I am highly motivated, well presented and thrive from being an integral member of a strong team. In my personal time I regularly attend One Gym with my friends where we help each other achieve efficient workouts and motivate each other. I am also enthusiastic about music and regularly spend my free time researching and creating new ideas for songs which I then share with others at social events. 



Timeline

Waiter Bartender

The Manor House
04.2023 - Current

NVQ Level 4 - Electrical Engineering

TTE Middlesbrough College
09.2022 -

Waiter Bartender

Al Forno
09.2021 - 09.2022

A-Levels - Design & Technology

Egglescliffe School
09.2020 - 06.2022

A-Levels - English Language

Egglescliffe School
09.2020 - 06.2022

A-Levels - Geography

Egglescliffe School
09.2020 - 06.2022

Plumbing Assistant

Tom Leonard
02.2020 - 03.2020

GCSEs - Combined Science

Egglescliffe School
09.2015 - 03.2020

GCSEs - Maths

Egglescliffe School
09.2015 - 03.2020

GCSEs - English

Egglescliffe School
09.2015 - 03.2020
Luca mitchell