Luca Christou
Hertfordshire,State/Province
Summary
Dedicated professional with expertise in inventory management, customer service, and payment processing. Demonstrates strong communication skills and attention to detail, ensuring efficient stock replenishment and adherence to Challenge 25 compliance. Known for patience, composure, and effective loyalty scheme promotions, enhancing customer satisfaction. Proficient in item bagging with a focus on accuracy and speed. Aspires to leverage skills in a dynamic retail environment to drive operational excellence.
Overview
5
5
years of post-secondary education
Work history
Stock inventory assistant manager
Liberro
Buntingford, Hertfordshire
02.2025 - 03.2025
- Resolved customer complaints professionally leading to higher retention rates.
- Processed payments swiftly for improved customer experience.
- Greeted each customer warmly, creating a friendly shopping environment.
- Packaged customer items carefully, ensuing merchandise safety.
- Enhanced customer satisfaction by promptly addressing issues and concerns.
- Assisted customers with enquiries to enhance their shopping experience.
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Enhanced store aesthetics by arranging merchandise in an appealing manner.
- Conducted regular inventory checks maintaining up-to-date records.
- Collaborated with team members to ensure timely restocking of shelves.
- Adhered to health and safety guidelines whilst carrying out tasks reducing workplace accidents.
- Received and verified deliveries against order documentation.
Education
GCSEs - Psychology
National Extension College
Buntingford, Hertfordshire 10.2019 - 06.2021
GCSEs - English
National Extension College
Buntingford, Hertfordshire 10.2019 - 06.2021
GCSEs - Physics
National Extension College
Buntingford, Hertfordshire 10.2019 - 06.2021
Skills
- Inventory management
- Customer service
- Payment processing
- Stock replenishment
- Communication skills
- Attention to detail
- Challenge 25 compliance
- Patience and composure
- Loyalty scheme promotions
- Item bagging
Affiliations
- Drums
- Piano
- Animation
- Painting
- Games
Languages
English
Native
Timeline
Stock inventory assistant manager
Liberro
02.2025 - 03.2025
GCSEs - Psychology
National Extension College
10.2019 - 06.2021
GCSEs - English
National Extension College
10.2019 - 06.2021
GCSEs - Physics
National Extension College
10.2019 - 06.2021
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