
Disciplined individual with a strong foundation in customer service and sports journalism. Delivered engaging articles covering multiple sports, enhancing audience engagement through effective storytelling. Adapted quickly to new demands, maintaining high standards in article writing and social media management.
Dealt with customers in a calm and respectful manner while maintaining good customer relations. Handled cash, credit card, and voucher payments, maintaining accurate financial records. Helped customers with specific item requests by answering questions and offering knowledgeable product advice. Processed transactions quickly and accurately, enhancing the customer checkout experience.
I covered a number of sports as a writer, including football, golf, F1, NFL, and the UFC. I was expected to keep up with the demands of the ever-growing company and website, and adapt to the new requirements that were needed of me; my stories were posted on the website, MSN, and the company's social media.
One week's work experience writing for the Stratford Herald, covering cricket, football, and all the local teams.