Lia Robinson
East Wemyss,Fife
Summary
Dedicated professional with extensive experience in social care for complex needs and mental health, specialising in crisis intervention and conflict resolution. Proven ability to build effective teams through collaborative leadership and inclusive practices based on values. Skilled in maintaining calm under pressure, employing motivation techniques, and fostering confidence building. Committed to advancing inclusive practices and enhancing team dynamics to achieve organisational goals. Confident in utilising evidence-based practices and collaborative approaches to achieve positive outcomes.
Overview
11
11
years of professional experience
6076
6076
years of post-secondary education
Work history
Assistant practitioner in Community Mental Health
NHS Fife
Kirkcaldy, Fife
2022.02 - Current
- Monitor vital signs regularly to identify any potential health issues early.
- Perform clinical observations on patients, identifying any changes in condition promptly.
- Improve patient outcomes for service users by utilising knowledge of health conditions and treatments.
- Evaluate effectiveness of care plans and made adjustments.
- Support senior staff in delivering care plans, enhancing well-being of service users.
- Maintain accurate patient records for seamless continuity of care.
- Assess patients' physical wellness, collecting vital signs and respiratory data to inform care decisions.
- Document patient information accurately and confidentially, upholding professional standards.
- Schedule appointments to ensure efficient clinic operations and optimise patient flow.
- Coordinate with healthcare providers for effective treatment strategies.
- Help clients make informed decisions and follow individual treatment plans.
- Build strong rapport with clients through consistent support and understanding.
- Conduct group therapy sessions for improved social interactions.
- Facilitate community integration by organising social activities for clients.
- Work with practitioners and allied health professionals to provide practical support and follow-up to clients.
Support worker
NHS Fife
Kirkcaldy, Fife
2021.05 - 2024.02
- Contributed to regular team meetings, improving collaborative care strategies.
- Enhanced wellbeing of patients by providing emotional support and companionship.
- Contributed feedback on patient progress leading to adjustments in personalised care plans.
- Provided companionship during outings contributing to an active social life for clients.
- Helped achieve patient independence through guided tasks and activities.
- Implemented care plans set out by healthcare professionals leading to improved patient well-being.
- Documented patient behaviour changes for healthcare team, supporting informed care decisions.
- Encouraged social integration by facilitating community involvement opportunities.
- Engaged with individuals using strong communication and interpersonal skills, fostering trust and rapport.
- Assisted service users to obtain and access community resources.
- Performed venipunctures under minimal supervision demonstrating high-level competency in phlebotomy techniques.
- Ensured cleanliness and sanitation of phlebotomy areas, reducing risk of infection or contamination.
- Performed phlebotomy tasks as needed to support healthcare teams.
District Healthcare Support Worker
NHS Fife
Glenrothes, Fife
2018.11 - 2022.02
- Helped elderly clients with basic living skills such as dressing and feeding themselves.
- Delivered high-quality care to patients with palliative care needs in their own homes.
- Conducted patient home visits to monitor medication compliance.
- Assisted in routine medical procedures, ensuring patient comfort.
- Managed crisis situations calmly and professionally.
- Collaborated effectively with healthcare professionals to provide comprehensive care for patients.
- Worked closely with multidisciplinary teams, contributing to integrated approach towards community healthcare.
- Assessed patients' physical conditions, communicating findings to healthcare team.
- Participated in staff training programmes to remain updated on latest healthcare practices.
- Completed all required paperwork, data collection and reports to monitor progress.
- Managed communication with clients by responding to calls, emails, and faxes in a timely manner.
- Performed blood collection procedures to assist in accurate diagnostic testing for patients.
Hospitality Operations Manager
Pro Tea Inns LTD
Leven, Fife
2015.07 - 2016.05
- Managed daily operations of nightclub and bar to ensure seamless service.
- Supervised daily operations, ensuring smooth workflow among staff.
- Led teams to achieve business objectives on time and within budget constraints.
- Coordinated event planning, delivered successful functions and celebrations.
- Trained new hires in service standards for increased productivity.
- Conducted performance reviews, identified areas of improvement.
- Liaised with stakeholders to facilitate transparent communication and informed decision making.
- Managed inventory efficiently to minimise stockouts and overstock situations.
- Managed supplier relationships for better product quality.
- Maintained high levels of cleanliness by implementing strict cleaning schedules.
- Led team meetings, promoting open communication.
- Monitored budget expenditure to maintain financial control.
- Conducted thorough record keeping to ensure financial accuracy.
- Employee Management (20+ Staff).
Education
Standard Grade - English
Buckhaven High School
BuckhavenStandard Grade - Mathematics
Buckhaven High School
BuckhavenStandard Grade - Chemistry
Buckhaven High School
BuckhavenStandard Grade - Art & Design
Buckhaven High School
BuckhavenStandard Grade - Business Management
Buckhaven High School
BuckhavenStandard Grade - Computing Studies
Buckhaven High School
BuckhavenStandard Grade - Modern Studies
Buckhaven High School
BuckhavenStandard Grade - French
Buckhaven High School
BuckhavenSVQ Level 1 - Introduction to Counselling
Fife College
Leven, FifeScottish Qualifications Certificate - ICT - Information Communication Technology
Fife College
Leven, FifeHigher National Diploma - Approaches to Mental Health
Fife College
Dunfermline, FifeHigher National Diploma - Leadership, Team Working and Accountability in Care
Fife College
DunfermlineDiploma of Higher Education - Acute and Community Care
Fife College
DunfermlineSkills
- Experience in social care for complex needs and mental health
- Crisis intervention
- Building effective teams
- Collaborative leadership
- Resolution of conflicts
- Resolution of conflicts
- Maintaining calm under pressure
- Motivation techniques
- Inclusive practices based on values
- Confidence building
Timeline
Assistant practitioner in Community Mental Health
NHS Fife
2022.02 - Current
Support worker
NHS Fife
2021.05 - 2024.02
District Healthcare Support Worker
NHS Fife
2018.11 - 2022.02
Hospitality Operations Manager
Pro Tea Inns LTD
2015.07 - 2016.05
Standard Grade - English
Buckhaven High School
Standard Grade - Mathematics
Buckhaven High School
Standard Grade - Chemistry
Buckhaven High School
Standard Grade - Art & Design
Buckhaven High School
Standard Grade - Business Management
Buckhaven High School
Standard Grade - Computing Studies
Buckhaven High School
Standard Grade - Modern Studies
Buckhaven High School
Standard Grade - French
Buckhaven High School
SVQ Level 1 - Introduction to Counselling
Fife College
Scottish Qualifications Certificate - ICT - Information Communication Technology
Fife College
Higher National Diploma - Approaches to Mental Health
Fife College
Higher National Diploma - Leadership, Team Working and Accountability in Care
Fife College
Diploma of Higher Education - Acute and Community Care
Fife College