Summary
Overview
Work History
Education
Skills
Timeline
Generic
LOWE BOWATER

LOWE BOWATER

Brighton

Summary

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Overview

3
3
years of professional experience

Work History

Sales Associate /Visual Merchandiser

Kenji
Dudley
06.2024 - 09.2024
  • Developed promotional strategies to increase sales volume.
  • Suggested ideas for improving store operations and increasing profits.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Built visual stands of merchandise based on product knowledge and sales opportunities.

Retail Assistant,

Tuff Tarts
Brighton
09.2023 - 06.2024
  • Created welcoming environment by greeting customers in line with best store practices.
  • Received, processed and organised deliveries within tight deadlines.
  • Cultivated excellent customer relationships by providing helpful, friendly and attentive service.
  • Performed closing duties such as cleaning windows and floors, securing shop premises and cashing-up tills.
  • Designed work and break schedules for cashier staff, scheduling based on quieter periods and shift length.
  • Processed refunds and exchanges, documenting reasons for returns for audit and accounting purposes.
  • Cross-checked financial transactions at end-of-shift, checking cash and card payments against shift transactions to detect discrepancies.
  • Worked flexibly across multiple customer access points.

Sales Assistant, Keyholder

Victoria's Secret
Birmingham
08.2022 - 09.2023
  • Managed transactions with high accuracy to achieve smooth till reconciliations.
  • Addressed and resolved complex customer complaints in calm, efficient and friendly manner.
  • Explained products' benefits and value, engaging customers in new stock to drive sales.
  • Processed cash and card payments during busy shopping periods to minimise customer waiting times.
  • Kept up-to-date on available inventory and new stock lines to efficiently answer customer questions regarding purchasing options.
  • Maintained, clean, presentable and stunning product displays by conducting routine visual merchandising tasks and deep cleans.
  • Promoted special offers and loyalty programme with upselling skills.
  • Grasped new concepts and processes quickly, adapting effectively to job demands.

Kitchen Assistant, Waiter

VGN Boulevard
07.2021 - 07.2022
  • Prepared for busy periods by organising ingredients and restocking supplies in line with expected demand.
  • Supported chefs in managing food preparation to achieve high-quality, precise plating and presentation standards.
  • Kept all utensils, dishes and glasses clean and ready for customer use.
  • Removed waste and inadequate food items regularly to keep work spaces neat and clean.
  • Maintained cleanliness and organisation of kitchen stations and storage areas.
  • Followed all rules and regulations related to safe food handling, preparation and storage.
  • Packaged take-out orders and staged for pickup, monitoring workflow to reduce errors.
  • Cross-trained in table service to support FOH team and maintain consistent staff availability.
  • Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
  • Maintained safe hygiene and food handling standards for full compliance.

Education

A-Levels -

Halesowen College
2023

GCSEs -

Ormiston Forge Academy
2021

Bachelor of Arts - Games Art & Design

University of Brighton
Brighton

Skills

  • Upselling
  • Sales Development
  • Customer Needs Assessment
  • Promotional support
  • Customer Service
  • Problem-solving skills
  • Teamwork and Collaboration
  • Professional Demeanor
  • Sales Training
  • Time Management
  • Positive and professional

Timeline

Sales Associate /Visual Merchandiser

Kenji
06.2024 - 09.2024

Retail Assistant,

Tuff Tarts
09.2023 - 06.2024

Sales Assistant, Keyholder

Victoria's Secret
08.2022 - 09.2023

Kitchen Assistant, Waiter

VGN Boulevard
07.2021 - 07.2022

A-Levels -

Halesowen College

GCSEs -

Ormiston Forge Academy

Bachelor of Arts - Games Art & Design

University of Brighton

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LOWE BOWATER