LOVEVAYA ALICE MILLER BURTON
LONDON,ENGLAND
Summary
Dedicated professional with extensive nutritional knowledge and a strong aptitude for creativity. Demonstrates empathy towards customers while maintaining a professional appearance and adhering to food safety standards. Proven ability to handle customer complaints, manage stock, and ensure cash handling accuracy. A reliable team player committed to delivering exceptional customer service and achieving career growth in the hospitality industry.
Overview
7
7
years of professional experience
Work History
Catering assistant
Motor roti
London, City of London
01.2023 - 12.2025
- Coordinated with suppliers for timely delivery of fresh produce contributing towards seamless kitchen operations.
- Upheld presentation standards by arranging food items attractively on serving trays and tables.
- Enhanced customer experience by promptly addressing queries and complaints.
- Supported head chef in meal planning and menu development to cater to various tastes and dietary needs.
- Assisted in the preparation of buffet services, enhancing event experiences for clients.
- Provided excellent customer service, ensuring guest satisfaction.
Retail cashier
Marks & Spencer
01.2019 - 01.2022
- Took part in regular training programmes to enhance knowledge base and skills set.
- Established rapport with customers through friendly interaction, fostering loyalty.
- Administered cash drawer, demonstrating strong financial responsibility.
- Adhered strictly to company policies regarding refunds or exchanges.
- Enhanced customer service by efficiently processing transactions and addressing queries.
- Handled high-pressure situations calmly whilst serving a large number of customers during holiday season.
- Participated actively in stock take exercises contributing towards keeping accurate records on inventory.
Education
Certificate of Higher Education - Health & Social Care
GBS UK
London 01.2024 -
Skills
- Nutritional knowledge
- Instruction adherence
- Aptitude for creativity
- Empathy towards customers
- Maintaining professional appearance
- Food safety standards compliance
- Handling customer complaints
- Team player
- Cash handling
- Customer Service
- Stock management
Timeline
Certificate of Higher Education - Health & Social Care
GBS UK
01.2024 -
Catering assistant
Motor roti
01.2023 - 12.2025
Retail cashier
Marks & Spencer
01.2019 - 01.2022
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