Summary
Overview
Work history
Education
Skills
Certification
REFERENCE
Affiliations
Quote
Timeline
Hi, I’m

Loveth Otsugbede Dokpesi

Healthcare provider
Northampton,England

Summary

Dedicated and compassionate Health and Social Care professional with extensive experience in delivering high-quality, person-centered care. With a solid background in various care settings, including residential care homes, I excel in providing comprehensive support to residents, ensuring their safety, comfort, and independence. Currently serving as a Support Worker at Personalized 4 Autism in Northamptonshire, I am skilled in monitoring physical and emotional well-being, administering medications, and maintaining meticulous care records.

My professional journey includes significant roles as a Healthcare Assistant at First Choice Nursing, Primo Point Services Ltd, and Nursdoc Nursing & Healthcare Recruitment Agency, where I honed my abilities in patient care, rehabilitation, and support in both community and hospital settings. I have a proven track record of working effectively within multidisciplinary teams to deliver holistic care, addressing both the immediate and long-term needs of patients.

Educationally, I hold an NVQ Level 3 Diploma in Health and Social Care and am pursuing an OTHM Level 5 Diploma in Health and Social Care Management. My academic background also includes a Master’s degree in Business Analytics, an MBA in Human Resources Management, and a Bachelor’s degree in Linguistics, equipping me with a well-rounded skill set in both healthcare and management.

Key competencies include:

• Advanced skills in medication administration and first aid
• Proficiency in developing and implementing care plans
• Excellent communication, numeric, and literacy skills
• Strong teamwork and leadership abilities
• Reliable, punctual, and committed to ongoing professional development
• Empathetic and patient-centered approach

I am enthusiastic about the opportunity to join Strathmore Care Group’s Milton House Care Home as a Senior Care Assistant. My extensive experience in healthcare, combined with my dedication to providing exceptional care and support, aligns perfectly with the responsibilities of this role. I am eager to contribute to a caring team, enhance the quality of life for residents, and support the Home Manager in delivering high standards of care.

Proactive in building empathetic relations with individuals across diverse cultural communities, maintaining accurate records of patient interactions.

Responsible Care Assistant enthusiastic about supporting best practice care management. Demonstrated strengths in multi-areas in hospital operations, compliance and healthcare management, quality assurance and service. Resourceful professional and collaborative team player.

Overview

9
years of professional experience
7
years of post-secondary education
1
Certification

Work history

Personalized 4 Autism
Northamptonshire, UK

Support Worker
10.2023 - Current

Job overview

  • Assists service users with autism through goal-oriented activities and daily living skills
  • Monitor the service users physical and emotional well-being
  • Provide person-centered support
  • Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
  • Assist the service user in developing and maintaining positive relationships in the community.
  • Ensured patients took all medications as prescribed by their doctor, recording details of itimings and side effects.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Answered questions from clients, family members, and other carers.
  • Kept detailed records of care activities, condition changes and treatment responses.
  • Monitored clients' physical and mental health, reporting concerns to management for swift action.
  • Safely transported and accompanied clients to appointments and activities.
  • Planned client meal plans, shopped for ingredients and cooked meals.
  • Helped clients to carry out instructions recommended by health professionals.
  • Managed aggressive and threatening behaviour, working with clients suffering mental health disorders.
  • Followed client treatment plans for exercises, medications and wound care.
  • Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
  • Assisted clients with adapting to life changes due to bodily or brain injuries.
  • Taking the temperature, blood pressure, and blood glucose levels of patients, and recording the results
  • Measuring patients' weight
  • Preparing patients for therapy.
  • Assisted clients with daily household cleaning, laundry and food preparation.
  • Attended regular training and supervision workshops for improved service user support.

First Choice Nursing
UK, UK

Health care assistant (HCA)
11.2022 - 06.2024

Job overview

  • Assisted in administering medication, making meals and other basic needs
  • Prioritised person-centered care to maximise independence for clients with dementia and limited mobility.
  • Helping with personal care such as washing, dressing, hair, nail, mouth and skin care, and eating and drinking
  • Chatting and engaging with relatives and providing care updates
  • Companionship — communicating and taking an interest in your client’s needs
  • Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
  • Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
  • Worked closely with nurses to maintain high levels of communication.
  • Observed patient condition and behaviour closely, reporting changes or concerns promptly.
  • Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
  • Helped service users improve their independence, building strength and confidence to enhance daily living.
  • Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
  • Maintain accurate daily records of patient interactions
  • Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance.
  • Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
  • Recorded clinical observations in electronic health record and reported observed changes to senior clinical staff.
  • Supported clinical staff to complete health assessments.
  • Assembled and dismantled equipment required by healthcare professionals.
  • Actively participated in ongoing training to strengthen skills in clinical record-keeping, complex care planning and dementia care.
  • Developed independent living skills by delivering personal, physical and emotional care.
  • Handled customer laundry with care to maintain garment and linen condition.
  • Developed person-centred care plans with healthcare Assistant and Dementia patient.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Positioned, lifted and transported patients with limited mobility.
  • Assisted with medicine and stock counting, ordering and replenishing.
  • Organised activities and exercises to promote physical and mental well-being.

Primo Point Services Ltd
UK, UK

Healthcare Assistant (HCA)
10.2022 - 06.2024

Job overview

  • Work with children, their biological families and othersextended family; therapists; school and court personnel; foster families; and others involved with the child to help a child achieve their permanent plan
  • To develop case plans and interventions that promote safety, permanency, and well-being to support children and families while a child is experiencing foster care
  • Did a full range of case management tasks
  • Preparing information for the police
  • Timely and thorough documentation
  • Helped service users to gain ability to function independently in society.
  • Conduct home visits with birth parents, resource parents and children.
  • Maintained strict confidentiality at all times, adhering to relevant company policy.
  • Developed strong rapport with young people on 1:1 and group basis.
  • Supported clients with rehabilitation and socialisation in community settings.
  • Maintained current understanding of developments in safeguarding, youth work, and professional social care.
  • Encouraged social participation by accompanying users to social activities and community events.
  • Counselled clients through difficult times using approved and compassionate strategies.
  • Liaised with external and internal professionals to provide holistic support.
  • Built positive, professional relationships with children, foster carers and support workers to aid smooth transition through social services.

Nursdoc Nursing & Healthcare Recruitment Agency
UK, UK

Healthcare Assistant
10.2022 - 04.2024

Job overview

  • Ensuring that supplies and medical equipment are replenished
  • Improving the mobility of patients
  • Setting up equipment required by healthcare professionals
  • Taking the temperature, blood pressure, and blood glucose levels of patients, and recording the results
  • Recording the pulse rate of patients
  • Measuring patients' weight
  • Preparing patients for therapy
  • Making up beds, giving out bedpans, and collecting bedpans.
  • Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
  • Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
  • Safely escorted patients during medical appointments and hospital visits.
  • Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.

Anrapheal Care Agency Limited
London, Lewisham

Support Worker
04.2022 - 10.2022

Job overview

  • Meeting with clients to discuss their practical and emotional needs
  • Designing care plans that best suit the clients' needs
  • Providing emotional support by talking to clients about their needs and listening to their concerns
  • Assisting with domestic tasks including shopping, cooking, cleaning, and washing
  • Tending to the healthcare needs of each client
  • Helping clients to apply for jobs, disability grants, and housing loans
  • Counseling clients with drug or alcohol addictions
  • Training family members in basic support techniques
  • Helping clients to participate in leisure activities
  • Making case notes and managing the case logbook.
  • Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
  • Helped service users to gain ability to function independently in society.
  • Reported on clients' progress to evaluate service impact.

Sems Platinum International Limited

Administrative Manager
11.2015 - 02.2022

Job overview

  • Plan and coordinate administrative procedures and systems and devise ways to streamline processes
  • Recruit and train personnel and allocate responsibilities and office space
  • Assess staff performance and provide coaching and guidance to ensure maximum efficiency
  • Ensure the smooth and adequate flow of information within the company to facilitate other business operations
  • Manage schedules and deadlines
  • Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
  • Monitor costs and expenses to assist in budget preparation
  • Oversee facilities services, maintenance activities and tradespersons (e.g electricians)
  • Organize and supervise other office activities (recycling, renovations, event planning etc.)
  • Ensure operations adhere to policies and regulations
  • Keep abreast of all organizational changes and business development.

Education

Academy for Health & Fitness
London

NVQ Level 3 Diploma from Health and Social Care
02.2024 - 03.2024

University overview

I Successfully completed my Health and Social Care Level 3 Diploma on the 8th Mar 2024.

I am currently studying NVQ L5, In Health and social care

University of Northampton
Northampton, London

Master of Science from Business Analytics
01.2022 - 01.2023

University overview

Ladoke Akintola University of Technology

Master of Business Administration from Human Resources Management
10.2018 - 03.2020

University overview

University of Benin

Bachelor of Arts from Linguistics
02.2004 - 09.2008

University overview

Skills

  • Proficient in the use of Microsoft Office suite: Word, Excel, and PowerPoint
  • Medication Administration
  • Excellent verbal and written communication skills
  • Teamwork spirit, result-oriented and good interpersonal relationship management skills
  • Patient observation skill
  • Efficient collaborative skill
  • Care giving and exceptional human support skill
  • Skilled in paying detailed attention to care patients and effective monitoring prowess
  • Meal preparation
  • Personal care
  • Problem-solving

Certification

  • Health and Social Care Level 3 Diploma
  • The Care Certificate Standard 1 to 15
  • Gold Excel
  • LCPS London College of Professional Studies OTHM Level 5 Diploma Health and Social Care Mngt. (In View)
  • Moving & handling
  • Legislations
  • Complex care
  • Fire Estinguisher Usel
  • Record-Keeping Health & safety and fire safety
  • Personal cantered Approaches & Duty of Care
  • Medication Administration
  • Adverse childhood experiences (ACEs) and Early Trauma
  • Data Protection Act (1998) Advocacy Services First Aid
  • Health and Social Care Act (2008)
  • Personal Care Basic Life support
  • Housekeeping and Meal Preparation
  • Dementia care
  • Safeguarding Adults and Children
  • Patient Confidentiality and Decision Making
  • Good knowledge of the Mental Capacity Act (2005)
  • ADHD and Autism Care
  • PMVA (Prevention Management of Violence & Aggression

REFERENCE

REFERENCE

Available on request

Affiliations

Affiliations
  • Drawing
  • exercising
  • Cooking and baking
  • Traveling
  • Watching movies or TV shows
  • Playing monopoly/Puzzle,

Quote

If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake

Timeline

Academy for Health & Fitness
NVQ Level 3 Diploma from Health and Social Care
02.2024 - 03.2024
Support Worker
Personalized 4 Autism
10.2023 - Current
Health care assistant (HCA)
First Choice Nursing
11.2022 - 06.2024
Healthcare Assistant (HCA)
Primo Point Services Ltd
10.2022 - 06.2024
Healthcare Assistant
Nursdoc Nursing & Healthcare Recruitment Agency
10.2022 - 04.2024
Support Worker
Anrapheal Care Agency Limited
04.2022 - 10.2022
University of Northampton
Master of Science from Business Analytics
01.2022 - 01.2023
Ladoke Akintola University of Technology
Master of Business Administration from Human Resources Management
10.2018 - 03.2020
Administrative Manager
Sems Platinum International Limited
11.2015 - 02.2022
University of Benin
Bachelor of Arts from Linguistics
02.2004 - 09.2008
Loveth Otsugbede DokpesiHealthcare provider