Committed and innovative Business Analyst with experience in delivering business change projects in complex environments.
Proven success in leading research to understand organisational needs and recommending operational changes to generate measurable improvements.
Managed to implement process changesusing agile and waterfall methodologies ensuring that all projects are completed on time and within budget with a 94% success rate.
Overview
12
12
years of professional experience
10
10
years of post-secondary education
Work History
Business analyst
Alexander Maclean
Liverpool, Lancashire
01.2024 - Current
Batch receipt using scanners, Batch picking and putting on conveyor, Batch analysis using scanners, Conveyor monitoring, Loading and offloading pallets, Movements of pallets using pallets jacks, Grading and quality assurance and control of products, Allocating batches to various packers
Applied strong analytical skills to translate business requirements into effective technical solutions.
Conducted in-depth impact analyses, assessing potential effects of proposed initiatives on organisation.
Led comprehensive feasibility studies, evaluating potential initiatives for viability.
Identified areas for improvement, devising and implementing cost-effective solutions to improve results.
Communicated with staff at all organisational levels to assess current systems.
Documented workflow charts, records and job descriptions to guide overall organisational improvements.
Delivered end-to-end IT systems and business change projects in line with project specifications.
Uncovered root causes of complex business challenges and guided management with data-driven insights.
Collaborated with diverse teams to gather and document precise business requirements for alignment with organisational goals.
Business analyst
Morrisons PLC
Thrapston, Northamptonshire
07.2023 - 12.2023
Taking goods from warehouse, Lining goods to the production line, Loading and offloading pallets, Movements of pallets using pallets jacks, Grading and quality assurance and control, Packaging and quality checks on packaged products, Monitoring conveyor belts
Analysed business processes, systems and data to identify opportunities for enhancement and efficiency.
Collaborated with cross-functional teams to implement operational improvements and business strategies.
Guided clients toward improved organisational structures and better solutions for identified problems.
Located deviations from standard operating procedures, understanding causes and preventing reoccurrence.
Designed and implemented business solutions to align with objectives and industry best practices.
Delivered end-to-end IT systems and business change projects in line with project specifications.
Applied data toward developing optimum objectives, strategies and plans for financial performance improvement.
Prepared comprehensive analyses and reports for management to inform strategic decision-making.
Business analyst
Northern Frontiers
Harare, Harare
05.2021 - 05.2023
Receipting, Posting and banking, Stock management and control
Interviewed staff to obtain personal observations and insights into existing procedural strengths and weaknesses.
Enhanced resource utilisation to better capitalise on current resources and minimise expenditure.
Highlighted undetected organisational needs to improve business performance.
Assisted teams with implementing new recommendations and revising instructions for staff.
Identified deviations from standard operating procedures, understanding causes and preventing reoccurrence .
Applied strong analytical skills to translate business requirements into effective technical solutions.
Prepared proposals with revised methods, new strategies and redefined functions.
Helped organisations improve customer satisfaction and achieve measurable results.
Business analyst
Bindura Municipality
Bindura, Mashonaland Central
11.2011 - 04.2021
Analysed reporting to reconcile transactions, accounts and ledgers.
Managed on-site evaluations, internal audits and customer surveys.
Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
Wrote reports outlining project progress and results.
Delivered services to customer locations within target timeframes.
Collaborated with diverse teams to gather and document precise business requirements for alignment with organisational goals.
Led comprehensive feasibility studies, evaluating potential initiatives for viability.
Education
Masters in Public Sector Management - Management
Africa University
Mutare
08.2014 - 06.2016
Masters in Business administration - Management
Zimbabwe Open University
Zimbabwe
08.2009 - 08.2011
Bachellor of Commerce - Accounting - Finance
Zimbabwe Open University
Zimbabwe
08.2001 - 08.2006
Diploma of Higher Education - Finance
Institute of Certified Public Accountants Zimbabwe
Zimbabwe
01.2007 - 06.2008
Skills
Agile methodologies
Process mapping
Process improvements
User acceptance testing
Advanced Excel modelling
Business analysis
Cost-benefit analysis
Requirement gathering
Feasibility studies
Custom
References will be provided on request
Affiliations
Watching football and gardening
Timeline
Business analyst
Alexander Maclean
01.2024 - Current
Business analyst
Morrisons PLC
07.2023 - 12.2023
Business analyst
Northern Frontiers
05.2021 - 05.2023
Masters in Public Sector Management - Management
Africa University
08.2014 - 06.2016
Business analyst
Bindura Municipality
11.2011 - 04.2021
Masters in Business administration - Management
Zimbabwe Open University
08.2009 - 08.2011
Diploma of Higher Education - Finance
Institute of Certified Public Accountants Zimbabwe