Lovekesh Jadhav
EDGWARE,Middlesex
Summary
Experienced and dedicated Hospitality and Restaurant Manager with approximately 5 years of management experience and over 10 years of hospitality experience across the UK and India. Proven expertise in restaurant management, food and beverage operations, customer service, team leadership, staff training, stock and inventory control, event organisation, and day-to-day business operations. Currently working as a Restaurant Manager, responsible for overseeing daily restaurant operations, supervising and developing staff, maintaining consistently high service standards, managing customer enquiries and complaints, monitoring stock and costs, organising events, and supporting the overall performance and growth of the business. A hardworking, reliable, and professional manager with strong leadership, communication, organisational, and problem-solving skills. Confident in managing busy and demanding environments, motivating teams, maintaining operational standards, and taking responsibility for delivering efficient service and an excellent customer experience.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Restaurant Manager
Meera Village Bar & Restaurant
Queensbury
04.2024 - Current
- Manage the day-to-day operation of the restaurant, ensuring smooth, efficient and professional service.
- Lead, supervise and support front-of-house and restaurant staff.
- Organise staff duties and allocate responsibilities according to business requirements.
- Ensure appropriate staffing levels during busy periods and special events.
- Maintain consistently high standards of customer service and guest satisfaction.
- Handle customer enquiries, feedback and complaints professionally and effectively.
- Train and support new members of staff and help maintain high service standards.
- Monitor stock levels and assist with ordering, purchasing and inventory control.
- Support cost-control procedures and monitor operational expenses.
- Assist with menu planning and recommend improvements based on customer feedback and business requirements.
- Organise private functions, birthday celebrations, events and promotional activities.
- Work closely with management and staff to achieve operational and sales targets.
- Build positive relationships with regular customers and encourage repeat business.
- Maintain high standards of cleanliness, presentation, hygiene and restaurant service.
- Ensure staff follow company policies, procedures and operational standards.
- Deal with operational problems promptly and professionally to minimise disruption. Contribute to creating a positive and professional working environment for staff and customers.
Assistant Manager
Haste Hill Golf Course - Bombay Chow Brasseries Restaurant
Northwood Hills
09.2022 - 03.2024
- Supported the management team with the daily running of restaurant operations.
- Supervised front-of-house staff and assisted with staff training and development.
- Maintained high standards of customer service and guest satisfaction.
- Assisted with staff scheduling, duty allocation and daily operational planning.
- Supported busy restaurant services and ensured efficient service delivery.
- Assisted with stock control, ordering and inventory management.
- Handled customer concerns and helped resolve complaints professionally.
- Supported private functions, events and promotional activities.
- Assisted management in maintaining service, cleanliness and operational standards.
- Worked closely with the management team to improve customer satisfaction and business performance.
- Supported colleagues during busy periods and helped maintain a positive team environment.
Food & Beverage Service (Head Waiter)
Chakra Restaurant
South Kensington
05.2022 - 08.2022
- Provided professional food and beverage service to restaurant guests.
- Delivered friendly, attentive and efficient customer service.
- Responded to guest requests professionally and promptly.
- Worked effectively as part of a busy restaurant team.
- Assisted with restaurant preparation and service during busy periods.
- Maintained high standards of cleanliness, presentation and hygiene.
- Supported colleagues to ensure smooth and efficient restaurant operations.
Housekeeping & Food & Beverage Supervisor
Godwin Hotel
Goa
11.2019 - 04.2022
- Supervised housekeeping and laundry staff and coordinated daily operations.
- Organised staff duties and conducted regular team meetings.
- Prepared staff schedules and allocated daily responsibilities.
- Monitored housekeeping supplies, equipment and inventory.
- Assisted with purchasing and stock control within allocated budgets.
- Handled guest complaints and ensured appropriate solutions were provided.
- Maintained high standards of cleanliness, hygiene and safety throughout guest rooms and public areas.
- Trained new employees and supported staff development.
- Coordinated housekeeping operations to ensure tasks were completed efficiently and on time.
- Managed the distribution and collection of operational equipment and supplies.
- Maintained appropriate stock levels and ensured equipment was handled safely.
- Assisted guests with questions, requests and general enquiries.
- Prepared progress reports and communicated operational issues to management.
- Managed multiple responsibilities effectively while maintaining high service standards.
Head Waiter
Munal Cuisine Nepalese Restaurant
Surrey
01.2005 - 12.2007
- Worked for 3 years (2005-2007), delivering high-quality customer service and support in a fast-paced environment. As a Head Waiter
Team Leader | Food & Beverage Operations
Taj Mahal Hotel
Mumbai
- Gained 4 years of experience across restaurant, banquet, coffee shop, and poolside operations.
- Earned a promotion to Team Leader in recognition of performance, reliability, and leadership abilities.
- Supported daily food and beverage operations while ensuring excellent customer service and guest satisfaction.
- Coordinated with team members to maintain smooth service and high hospitality standards across multiple outlets.
- Assisted with guest requests, service preparation, and day-to-day operational requirements.
Hospitality Operations
Ramada Hotel
Doha
- Supervised hospitality operations and supported the smooth delivery of services during a high-profile VVIP conference.
- Coordinated with multiple teams to ensure efficient service and adherence to established hospitality standards.
- Maintained a strong focus on guest satisfaction, service quality, and operational efficiency.
- Assisted with service coordination and responded promptly to guest requirements throughout the vvip event.
Waiter & Head Waiter in F&B services
P&O Cruises
Southampton Port
- Completed 2 contracts, including one 6-month contract, providing excellent customer service and support. As a Waiter & Head Waiter in F&B services
Education
Bachelor of Arts -
Maharashtra State Board
Mumbai, India01-2001
Diploma in Hotel Management -
Institute of Hotel Management & Catering College
Mumbai, India01-2001
Skills
- Restaurant & Hospitality Management
- Food & Beverage Operations
- Team Leadership & Staff Supervision
- Staff Training & Development
- Customer Service & Guest Relations
- Customer Complaint Resolution
- Stock & Inventory Management
- Ordering & Purchasing
- Cost Control & Budget Management
- Staff Scheduling & Duty Allocation
- Event & Function Organisation
- Sales & Customer Satisfaction
- Menu Planning & Development
- Operational Planning
- Health, Safety & Hygiene Standards
- Problem Solving & Decision Making
- Communication & Teamwork
- Time Management
- Staff Performance Management
Certification
Managing for Success (Training in Leadership, Operational Management, IT for Business), Microsoft IT Academy / Skills Team Ltd, One Hammersmith Grove, London, W6 0NB, UK
Custom Section
Queensbury / Edgware, London, UK
Interests
- Playing cricket and tennis
- Driving and traveling
- Meeting new people
- Helping others
- Maintaining high standards of cleanliness and organization
- Spending quality time with family
References
True
Timeline
Restaurant Manager
Meera Village Bar & Restaurant
04.2024 - Current
Assistant Manager
Haste Hill Golf Course - Bombay Chow Brasseries Restaurant
09.2022 - 03.2024
Food & Beverage Service (Head Waiter)
Chakra Restaurant
05.2022 - 08.2022
Housekeeping & Food & Beverage Supervisor
Godwin Hotel
11.2019 - 04.2022
Head Waiter
Munal Cuisine Nepalese Restaurant
01.2005 - 12.2007
Team Leader | Food & Beverage Operations
Taj Mahal Hotel
Hospitality Operations
Ramada Hotel
Waiter & Head Waiter in F&B services
P&O Cruises
Bachelor of Arts -
Maharashtra State Board
Diploma in Hotel Management -
Institute of Hotel Management & Catering College