Louise Jane Wittcomb
Billingham,Durham
Summary
Dedicated professional with extensive expertise in behaviour management, conflict resolution, and risk assessment. Proven track record in youth mentoring and disability support, with a deep understanding of special educational needs. Skilled in coordinating recreational activities, planning outdoor events, and delivering employment skills training. Committed to promoting diversity and inclusion through comprehensive training programmes. Career goal: to leverage skills in a dynamic environment that fosters growth and development for all individuals.
Overview
12
12
years of professional experience
Work History
Sales Consultant
Trac Communications Ltd
01.2019 - 02.2025
- Increased brand awareness by conducting engaging product demonstrations.
- Built strong relationships with customers, resulting in repeat business.
- Monitored inventory levels to prevent stock shortages and overages.
- Listened to customer problems, objections and concerns, offering tailored solutions.
- Established customer purchasing needs, offering personalised guidance with product and accessory selection.
Funeral Arranger
Relph's Funeral Services
01.2015 - 01.2018
- Conducted pre-funeral meetings to ascertain client wishes and needs.
- Handled paperwork related to death certificates, obituaries, and legal documents efficiently.
- Delivered compassionate aftercare follow-up calls providing emotional support post-service.
- Provided comfort and reassurance to grieving families by offering empathetic support.
- Established trust with bereaved families for smoother arrangement proceedings.
- Worked closely with clergy or celebrants for personalised service delivery.
Cover Supervisor/ Teaching Assistant (SEND)
The Education Network
01.2015 - 05.2015
- Supported classroom teacher with behaviour management, promoting a positive learning environment.
- Encouraged pupil autonomy through guided independent study initiatives.
- Provided additional support to students with special educational needs, ensuring inclusivity.
- Offered one-on-one guidance to struggling students for improved academic performance.
- Developed and nurtured excellent relationships with students and staff, enhancing positive learning environments.
- Facilitated active learning environments with engaging teaching aids and resources.
- Assisted children individually or in small groups to help them master assignments and reinforce learning concepts presented by teachers.
Lunch Time Supervisor
Our Lady of the Most Holy Rosary Primary School
09.2014 - 12.2014
- Promoted a safe and positive environment by enforcing school policies.
- Responded quickly to accidents or incidents on the playground.
- Administered first aid, ensured child safety.
- Organised fun activities for the enhancement of children's social skills.
- Provided emotional support to distressed students, contributed to mental wellbeing.
Community Support Worker
Wilf Ward Family Trust
01.2013 - 07.2014
- Facilitated group activities for increased social interaction among community members.
- Completed detailed record keeping duties ensuring accurate documentation of client progress.
- Enhanced client autonomy with daily living skills training.
- Provided companionship during leisure activities for increased social inclusion of clients.
- Built strong relationships with families to ensure seamless support services delivery.
- Delivered emotional support to distressed clients, instilling a sense of calm and comfort.
- Collaborated with local organisations offering varied opportunities for client participation.
- Helped clients manage their finances responsibly, fostering financial independence.
- Developed personalised care programmes for improved client wellbeing.
- Organised recreational activities resulting in improved mental wellbeing of participants.
- Encouraged social participation by accompanying users to social activities and community events.
- Complied with all safeguarding, risk management, risk assessment and lone working policies and procedures.
- Delivered highest standards of support to people with learning disabilities, in line with individual support plans, cultural needs and wishes.
- Developed positive coping strategies for service users with mental health users to promote independence.
- Built positive working relationships with colleagues, families and external organisations and professionals.
Education
Access Module Y034 - Psychology, Social Sciences And Wellbeing
The Open University
02.2025 -
Functional Skills Level 1 And Level 2 - Maths
Stockton Adult Education
11.2024 -
NCFE Level 2 - Counselling Skills
The Open Learning College
11.2024 -
Award Level 1 - Understanding Healthy Living
NCON Group
02.2021 - 04.2021
Award Level 1 - Skills For Employment, Training And Personal Development
NCON Group
02.2021 - 04.2021
Award Level 1 - Drug Awareness For The Individual
NCON Group
02.2021 - 04.2021
Award Level 1 - Garment Construction Techniques
NCON Group
02.2021 - 04.2021
CACHE Level 3 - Supporting Teaching And Learning
NCFE
01.2016 - 06.2016
CACHE Level 2 - Equality, Diversity And Inclusion
NCFE
2012 - 2013
Level 1 - Health And Social Care
City And Guilds
2011 - 2011
Skills
- Youth mentoring
- Disability support
- Special educational needs understanding
- Activity planning
- Employment skills training
- Diversity and inclusion training
- Safeguarding knowledge
Accomplishments
01/1999-01/2001 Becoming a volunteer Youth Leader for Billingham Players Theatre, for children aged 5-17 years. After learning that it was to close due to no available volunteers. On approaching the Committee, I volunteered along with two others to lead the group. We were successful and the group remained open for an additional two years. I planned theatre activities, organised short plays, and invited parents and carers to the group to encourage confidence, and find ways for the children to express themselves, but most of all have fun learning new skills.
Affiliations
- History, antiques, ladies fashions and accessories from the 1930's -1950's, crafting and art.
References
References available upon request.
Timeline
Access Module Y034 - Psychology, Social Sciences And Wellbeing
The Open University
02.2025 -
Functional Skills Level 1 And Level 2 - Maths
Stockton Adult Education
11.2024 -
NCFE Level 2 - Counselling Skills
The Open Learning College
11.2024 -
Award Level 1 - Understanding Healthy Living
NCON Group
02.2021 - 04.2021
Award Level 1 - Skills For Employment, Training And Personal Development
NCON Group
02.2021 - 04.2021
Award Level 1 - Drug Awareness For The Individual
NCON Group
02.2021 - 04.2021
Award Level 1 - Garment Construction Techniques
NCON Group
02.2021 - 04.2021
Sales Consultant
Trac Communications Ltd
01.2019 - 02.2025
CACHE Level 3 - Supporting Teaching And Learning
NCFE
01.2016 - 06.2016
Funeral Arranger
Relph's Funeral Services
01.2015 - 01.2018
Cover Supervisor/ Teaching Assistant (SEND)
The Education Network
01.2015 - 05.2015
Lunch Time Supervisor
Our Lady of the Most Holy Rosary Primary School
09.2014 - 12.2014
Community Support Worker
Wilf Ward Family Trust
01.2013 - 07.2014
CACHE Level 2 - Equality, Diversity And Inclusion
NCFE
2012 - 2013
Level 1 - Health And Social Care
City And Guilds
2011 - 2011
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