Louise Wright
PA, Admin & Accounts
Tuxford
Summary
I have over 20 years experience in Office Administration, Reception and Accounts. I am well organised, efficient and always striving to meet deadlines. I can work effectively as part of a team taking instructions from others, but also work well on my own initiative completing work to a high standard, and learning new skills quickly and competently.
Overview
25
25
years of professional experience
Work History
Directorate Secretary
NHS
- Provide high quality administrative and secretarial support to the Senior Management team and general secretarial support to the wider management team.
- Daily duties include minute taking at meetings, audio and copy typing, mail, use of electronic mail and calendars, planning meetings, minutes, maintaining confidential filing systems and inputting data on the patient administration computerised system.
- Excellent communication skills and ability to liaise and communicate confidently and professionally with people at all levels orally, by telephone, in writing or electronically.
- Ability to work flexibly both on own initiative and effectively and cooperatively as part of a team.
Vehicle/Parts Administrator
Platts Harris Ltd
01.2021 - Current
- Followed up order queries and issues, ensuring swift resolution for optimised customer satisfaction.
- Managed general day-to-day administrative duties for smooth running office operations.
- Handled telephone and email order enquires, using exceptional interpersonal skills to offer best-possible customer care.
- Identified and investigated discrepancies, resolving issues effectively and quickly to maintain high company productivity levels.
Bookkeeper/P.A
Scrumpy Wasp Ltd
02.2019 - 12.2020
- Immediately addressed problems with customer accounts to promote quick resolution.
- Gathered all banking transactions via statements, recorded activity in excel format and reconciled balances.
- Reconciled all expenses and accounts, including company credit cards and expense accounts.
- Completed reports detailing financial data for management.
- Monitored accounts payable and receivable status and delegated tasks as needed.
- Prepared and submitted Vat returns.
Office Manager
Eurorecycling Ltd
11.2011 - 06.2012
- Solved problems timely and effectively, ensuring customer satisfaction.
- Provided complete meeting support, including materials preparation and notes or minute taking.
- Tracked and recorded team expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Handled all incoming business and client requests.
- Provided expert clerical support to internal staff and management by handling wide range of routine and special requirements.
Accounts Assistant
Kinch Aviation
11.2011 - 06.2012
- Created effective organisational systems for reports, agendas, contracts and records.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Responded to telephone and in-person requests.
- Performed timely and cost-effective project management.
- Efficiently solved complex problems that impacted management.
Vehicle Administrator
Westfield Motor Company
08.2008 - 09.2011
- Monitored multiple databases to keep track of all company inventory.
- Carried out day-day-day Administration duties accurately and efficiently.
- Dispersed incoming mail to correct recipients throughout office.
- Maintained all office files, both electronic and hard copies.
- Organised corporate and office meetings.
- Wrote reports and correspondence from dictation and handwritten notes.
Clerical Administration Officer
Jenkins
12.2000 - 07.2008
- Provided comprehensive administrative and clerical support, including organising files, creating spreadsheets and imaging documents.
- Responded to telephone inquiries from clients, vendors and members of public.
- Welcomed guests and clients in upbeat and friendly manner.
- Maintained all office files, both electronic and hard copies.
- Scheduled and confirmed appointments for entire management team.
- Maintained reception area in orderly manner to provide visitors with positive first impression of company.
Education
GCSEs - English C, Maths C, Geography C, Sport C, French D, Science D
Tuxford Comprehensive School
09.2018 - 07.2018
Skills
- NVQ Administration Level 1-3
- AAT Accounts
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- SAGE Computerised Accounts
- Quantum Computerised Aircraft Control
- Bookkeeping
- IGIS Computerised Vehicle Stock Control
- Vat Returns
- Diary Management and Scheduling
- Invoice Management
- Quotations
- Customer care
- Purchase Ledger
- Full Driving Licence
- Minute taking
- Audio typing
- Data entry
Timeline
Vehicle/Parts Administrator
Platts Harris Ltd
01.2021 - Current
Bookkeeper/P.A
Scrumpy Wasp Ltd
02.2019 - 12.2020
GCSEs - English C, Maths C, Geography C, Sport C, French D, Science D
Tuxford Comprehensive School
09.2018 - 07.2018
Office Manager
Eurorecycling Ltd
11.2011 - 06.2012
Accounts Assistant
Kinch Aviation
11.2011 - 06.2012
Vehicle Administrator
Westfield Motor Company
08.2008 - 09.2011
Clerical Administration Officer
Jenkins
12.2000 - 07.2008
Directorate Secretary
NHS
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