
A deep technical expert in colleague engagement and Insight, specialising in dynamic and active listening. A proven leader and coach with a strong track record in strategic programme delivery and enterprise-wide management. Expert in partnering, consultancy, and providing subject matter expertise, leveraging deep technical and organisational knowledge. Skilled in ExCo/Board level reporting, digital translation, and facilitation. Adept at managing supplier engagement and budget control to drive successful outcomes. Committed to fostering innovation and excellence within teams while aligning with organisational goals.
Design and deliver the Group’s listening strategy using insights to shape franchise and function people plans and enhance the colleague experience. Develop simple, scalable listening channels, including census surveys, pulse surveys, virtual focus groups, and sentiment analysis powered by AI and natural language processing.