Summary
Overview
Work history
Education
Timeline
Generic

Louise Tweedie

Easthouses,Midlothian

Summary

Focused [Job Title] providing consistent and high-quality cleaning services with outstanding results. Trustworthy and accommodating customer service professional. Dedicated to exceptional performance and quality standards. Hardworking [Job Title] well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently. Plans to deliver on targets with relative ease. Thorough cleaning professional experienced in working under tight deadlines. Exceeds client expectations with attention to detail, expertise in stain removal and work speed. Accomplishes assignments independently or with cleaning team. Reliable [Job Title] always ready for cleaning assignments and willing to work hard to meet targets. Trained in cleaning different types of spaces and adaptable to changing requirements between jobs. Careful to check work and maintain strict quality standards. Custodian adept at completing work orders efficiently and on time. Identifies and reports safety hazards and major repair needs to department supervisors. Reliable and honest [Job Title] skilled in maintaining clean and orderly interior and exterior building spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence. Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies. Conscientious sanitation professional skilled at safely and efficiently collecting [Type] and [Type] materials. Smoothly complete daily routes by using excellent multitasking and planning abilities. Competent team player with physical strength to lift heavy loads over extended time periods. Seasoned facilities team member with expertise in cleaning, stocking and maintaining [Type] and [Type] facilities. Takes pride maintaining tidy, clean and sanitized spaces for optimal safety, comfort and professionalism. Team-oriented, punctual and hardworking. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience
6
6
years of post-secondary education

Work history

Office Cleaner

ISS Facility Services
Dalkeith, Midlothian
03.2022 - 08.2023
  • Ensured toilets and bathroom areas were maintained to exceptional standards of hygiene and cleanliness.
  • Applied decontamination and infection control measures to reduce risk of disease transmission.
  • Established trust with clients by working with discretion and upholding strict confidentiality.
  • Ensured cleaning materials and equipment were fit for purpose through testing and quality inspections.
  • Promptly reported accidents, emergencies and welfare concerns to managers for efficient resolution.
  • Fully complied with Covid-19 regulations by correctly using PPE and maintaining social distancing.
  • Prevented risk of injury by clearly displaying safety signs and barriers, maintaining safe workspaces.
  • Followed health and safety guidelines to properly dispose of waste and toxic materials.
  • Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
  • Communicated well with team across multiple locations.
  • Safely stored cleaning solutions, equipment and chemicals.
  • Reported breakages to supervisor.
  • Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.
  • Restocked, refreshed and sanitised bathroom facilities.
  • Correctly used colour-coded equipment.
  • Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
  • Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
  • Emptied and cleaned trash cans following procedures.
  • Dusted countertops, ceilings and furniture for pristine environment.
  • Deep cleaned carpets using industrial steam cleaner.
  • Cleaned and dried windows, mirrors and glass surfaces.
  • Spot cleaned and sanitised high-touch areas.
  • Worked quickly to complete cleaning within allotted timeframes.

Support Care Worker

St. Josephs Services
Bonnyrigg, Midlothian
03.2021 - 03.2022
  • Improved physical and mental wellbeing of service users through patient-centred care planning.
  • Worked closely with activity coordinators to communicate changing patient needs, optimising continued care and support.
  • Tailored care and support to individual needs for bespoke, personalised service.
  • Built strong patient relationships through compassionate care and friendly rapport building.
  • Administered oral medication as required in line with stringent drug control regulations.
  • Followed strict safeguarding regulations to ensure safe, secure handling of service users.
  • Collaborated with clients to clean house and prepare meals with person-centred care approach.
  • Worked in close partnership with families, friends and carers to improve care plan effectiveness.
  • Delivered on care plan goals while responsibly managing client budget.
  • Determined ongoing patient safety, promptly reporting concerns about abuse or safeguarding issues to care managers.
  • Prepared tasty and healthy meals to meet dietary requirements.
  • Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
  • Monitored patient symptoms and progress to boost health outcomes.
  • Met needs of clients with learning difficulties and handled challenging behaviours.
  • Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
  • Monitored physical and emotional wellbeing of individuals, reporting changes to care managers.
  • Actively contributed to personalised support planning, presenting new opportunities to achieve maximum choice and control in service users' lives.
  • Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
  • Offered clinical support from wound care to medication administration.
  • Successfully empowered individuals to pursue hobbies and leisure activities, such as shopping and creative activities.
  • Updated first aid training to protect client welfare.
  • Maintained high levels of patient morale, providing guidance and encouragement through physical and emotional support.
  • Documented accurate and updated caseload records and reports to streamline process.
  • Drafted detailed case reports and highlighted important information.
  • Guided and advised families to deal with challenging situations.
  • Engaged in outreach visits to interact with vulnerable families and provide compassion and respect.

Education

NVQ Level 5 - English, Maths, Photography, Music, History, Geography, Child Care,

Newbattle Community Camps
Mayfield, Midlothian
08.2014 - 05.2020

Timeline

Office Cleaner

ISS Facility Services
03.2022 - 08.2023

Support Care Worker

St. Josephs Services
03.2021 - 03.2022

NVQ Level 5 - English, Maths, Photography, Music, History, Geography, Child Care,

Newbattle Community Camps
08.2014 - 05.2020
Louise Tweedie