LOUISE SIMPSON
Garforth,NYK
Summary
Hardworking individual with exceptional communication and time management skills. Thrives in both independent and team-oriented environments. Demonstrates strong initiative and a quick ability to learn new skills, while also adapting to challenging situations. Consistently maintains a professional yet friendly approach and completes tasks within given time frames. Natural talent for effective communication, making me well-suited for a career in this sector.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
WHP Telecoms
09.2024 - 11.2024
- Company Overview: Professionals in telecoms infrastructure
- Scanned goods in/out paperwork and ensured accurate record-keeping for inventory management
- Updated tracking systems on Google Drive, maintaining and sharing logistics booking information
- Responded to general enquiry emails using standard Quick Parts to maintain professionalism in order-related responses
- Created personalised email responses to address specific queries arising from logistics bookings
- Updated finance system with goods received, ensuring accurate financial records
- Assisted with logistics processing, coordinating deliveries and managing inventory to meet deadlines
- Managed end kit-out processes using Bybox, creating labels and ensuring timely processing and dispatch of equipment to engineers on required dates
- Arranged collection of equipment from various locations for delivery to the warehouse, ensuring timely receipt for subsequent delivery to various sites
- Utilised Excel spreadsheets and Word documents to track and manage logistics and ensure equipment arrived on time
- Scanned all delivery notes and equipment orders onto company drives, labelling each document with relevant site information for easy retrieval when needed
- Professionals in telecoms infrastructure
Administrator (Casual)
Beauty Box
09.2023 - 09.2024
- Managed stock orders and replenishment, ensuring the salon maintained optimal inventory levels.
- Handled social media management, including content creation, posting, and engaging with customers.
- Fostered social media engagement by responding to comments, messages, and interacting with followers to build community.
- Responded to customer inquiries, providing timely and professional assistance.
- Scheduled appointments via the Fresha booking system, ensuring smooth operation of bookings and optimal use of time slots.
- Created engaging content for social media platforms to promote services, events, and special offers.
Carer for Family Member – Part Time
.
07.2023 - 09.2024
- Assisted with daily activities such as meal preparation, personal hygiene, and mobility support.
- Managed medications, ensuring correct dosages and timely administration.
- Provided companionship and emotional support, promoting mental well-being.
- Coordinated medical appointments and handled transportation to and from healthcare providers.
- Helped with light housekeeping duties, maintaining a safe and comfortable living environment.
- Monitored health and provided updates to medical professionals and family members as needed
Customer Service Practitioner – Apprentice Level 2
HH Driveright
05.2023 - 06.2023
- Responded to customer emails and telephone calls, assisting clients using HHD security and compliance systems, and resolving general inquiries or transferring to the relevant team in a timely manner.
- Managed filing tasks, ensuring proper organization and retrieval of important documents.
- Packaged and posted customer packs and technical information, ensuring accurate and timely delivery.
- Provided administrative support to the team, including data entry and maintaining customer records.
- Supported the team in ensuring compliance with industry standards and enhancing customer satisfaction.
Business Administration Apprentice
Holden Smith Law
10.2022 - 11.2022
- Assisted with day-to-day administrative tasks, supporting the office in smooth operations.
- Managed scheduling and appointments, ensuring timely organization of meetings and consultations.
- Provided clerical support, including filing, data entry, and organizing client documents.
- Responded to general inquiries and communicated with clients professionally via email and phone.
- Supported the team with legal documentation preparation and ensured proper filing and storage of sensitive information.
Education
John Smeaton
Leeds05-2020
Skills
- Oral and Written Communication Skills
- Teamwork and collaboration
- Microsoft Office, Google Docs
- Data Entry
- Attention to Detail
- Friendly and approachable
- Adaptive Learner
- Ability to multitask
- Logical and organised
- Independent work
- Discretion
- Integrity
Hobbies and Interests
I am keen on travelling and exploring new places and cultures. I do enjoy being able to spend time with my close friends and doing activities that I enjoy, such as walking the family dog.
Personal Information
Driving License: Full Driving License
Timeline
Administrative Assistant
WHP Telecoms
09.2024 - 11.2024
Administrator (Casual)
Beauty Box
09.2023 - 09.2024
Carer for Family Member – Part Time
.
07.2023 - 09.2024
Customer Service Practitioner – Apprentice Level 2
HH Driveright
05.2023 - 06.2023
Business Administration Apprentice
Holden Smith Law
10.2022 - 11.2022
John Smeaton
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