Louise-Marie Standish Gawor
Sevenoaks,Kent
Summary
I am a results driven Sales Executive at Mercedes-Benz with over two years experience, specialising in client relationships, detailed product knowledge, advising on financial products and always putting the customer first. I demonstrate the ability to translate complex financial information into accessible, client-focused solutions in my everyday.
I am seeking to transition into a wealth management focused role where analytical thinking, client engagement, and a deep understanding of financial principles can contribute to investor success.
Overview
6
6
years of professional experience
Work History
Sales Executive
Lookers Mercedes-Benz of Tonbridge
06.2024 - Current
- Advised customers through finance process including leasing through contract hire; operating lease; financing through Contract purchase; Hire purchase, with an average of 40% conversion over outright purchase against dealership target of 30%.
- Focusing on creating and maintaining high value customer relationships of over 250 achieved within a 12 month period.
- Started in an entry level role, being promoted within 11 months for delivering and aiding sales in a non sales focused role.
- Achieved 20% repeat business month on month through retention data, against the dealership average of 12%.
Finance and Compliance Administration
Lookers Mercedes-Benz of Tonbridge
06.2023 - 06.2024
- Developed and delivered finance proposals to customers, contributing to increased sales conversions and customer satisfaction leading to reaching dealership finance penetration targets as well as customer retention.
- Entry level role within Mercedes-Benz with the goal of moving to a higher position.
- Achieving a high level of competence resulting in aiding other colleagues within the business.
- Creating, maintaining and ensuring compliant Digital deal files for all 8 sales executives to FCA standards with 100% success rate within companies monthly quality check.
Customer Service
Gawor & Co Solicitors
06.2022 - 06.2023
Sales Assistant
BP
08.2021 - 04.2022
Waitress
05.2021 - 08.2021
Operations
12.2019 - 03.2020
Education
A LEVELS - Business Studies, Geography, Textiles
HILL-VIEW SCHOOL FOR GIRLS
01-2022
Skills
- KPI analysis heavily focused on sales performance, divided into daily activity including outgoing phone calls, daily and weekend appointments, and finance penetration per unit
- Financial product knowledge, financial regulated agreements, including finance, hire purchase, contract purchase, and leasing options
- Negotiation and sales strategy to ensure maximum share of client wallet
- Working in a high-pressure environment with aggressive sales targets, short turnaround, and competitiveness between colleagues
- Client retention is critical for repeat business, for example, six-month and annual check-ins
- Overachieving my sales units, finishing 4th in our Southern Divisions for overall units in Q1 out of 7 other dealerships
Hobbies and Interests
- Horse Riding
- Showjumping
- Exercising in the gym
- Socialising with family and friends
Timeline
Sales Executive
Lookers Mercedes-Benz of Tonbridge
06.2024 - Current
Finance and Compliance Administration
Lookers Mercedes-Benz of Tonbridge
06.2023 - 06.2024
Customer Service
Gawor & Co Solicitors
06.2022 - 06.2023
Sales Assistant
BP
08.2021 - 04.2022
Waitress
05.2021 - 08.2021
Operations
12.2019 - 03.2020
A LEVELS - Business Studies, Geography, Textiles
HILL-VIEW SCHOOL FOR GIRLS