Louise Makepeace
Bramley,Surrey
Summary
Baking professional with expertise in bakery equipment operation, ingredient mixing, and food safety compliance. Skilled in cake decorating, pastry production, and customized baking solutions. Proven ability in waste reduction and quality assurance, maintaining high hygiene standards and allergen management. Experienced in team leadership and employee training, promoting a collaborative work environment and continuous improvement in culinary offerings.
Overview
10
10
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work history
Baker
Loseley Bakery
Guildford, Surrey
07.2015 - Current
- Adapted to changing demand patterns during holiday season, ensuring adequate stock levels.
- Boosted product freshness through meticulous selection and storage of ingredients.
- Followed precise measurements for each recipe, guaranteeing consistency in taste and texture.
- Achieved customer satisfaction by baking a variety of fresh goods daily.
- Trained junior staff on baking procedures, enhancing team productivity.
- Maintained high hygiene standards, complying with food safety guidelines.
- Decorated cakes and pastries for appealing presentation while managing ingredient supply.
- Cleaned kitchen equipment and monitored storage temperatures to preserve food quality.
- Accepted deliveries off HGV's using a forklift.
- Completed customer deliveries by van.
Bar manager
Guildfordians Association of Clubs
Guildford, Surrey
04.2018 - Current
- Coordinated events at venue, resulting in increased bookings.
- Trained new staff on customer service protocols to improve guest experience.
- Streamlined bar operations through efficient inventory management strategies.
- Maintained a clean and hygienic environment, enhancing bar ambiance.
- Conducted routine safety checks to ensure compliance with health regulations.
- Monitored stock levels to prevent shortages during peak hours.
- Managed cash handling procedures, reducing discrepancies in financial records.
- Resolved customer complaints effectively, fostering loyalty and repeat business.
Kitchen manager
Guildfordians Association of Clubs
Guildford, Surrey
04.2018 - 08.2021
- Identified equipment repairs to prevent service disruptions.
- Streamlined meal preparation, reducing guest wait times.
- Maintained kitchen cleanliness, consistently meeting health and safety regulations.
- Created dishes for special events, exceeding guest expectations.
- Adhered to budget constraints while managing supply orders.
- Implemented waste reduction measures, achieving cost savings and environmental benefits.
- Trained new hires on kitchen procedures for seamless integration.
- Monitored kitchen operations to identify and resolve performance issues.
Education
NVQ Level 2 - Cake Decorating
Brooklands College
Weybridge, Surrey 09.2018 - 05.2019
NVQ Level 1 - Cake Decorating
Brooklands College
Weybridge, Surrey 09.2017 - 05.2018
NVQ Level 3 - Bakery & Confectionary
Brooklands College
Weybridge 09.2016 - 07.2017
NVQ Level 2 - Bakery
Brooklands College
Weybridge 09.2016 - 07.2017
A-Levels - English Language, Food Technology (AS Level), ICT
George Abbot School
Guildford 09.2013 - 07.2015
GCSEs - Double Science, English Language & Literature, Food Technology, German, ICT, Maths, Textiles
George Abbot School
Guildford 09.2008 - 07.2013
Skills
Opening and closing procedures of bakery and bar
Piping & icing techniques for different mediums
Food presentation and production
Kitchen hygiene & sanitation compliance and stock control
Creative display design
Employee training and development
Baking equipment operation & maintenance
Cake sculpting & layering
Food & Kitchen safety compliance
Problem solving skills
Confectionary skills, including chocolate, marzipan, Royal icing and buttercream
Punctuality & reliability
Allergen and dietary restriction management
Patient & persistent attitude, resilient under pressure
Quality control & assurance
Active listening skills
Excellent customer service in person & by phone
Certification
Rider Operated Lift Truck - Ash Vale Training - 26/03/2025
Level 2 Personal Licence - Guildford Borough Council - 03/05/2018
Affiliations
Rugby Player, Coach & Referee
Captain of Women's team
Run Adult &Youth Rugby training sessions
Home baking for family and friends events
Raising funds for Charity through baking
Timeline
NVQ Level 2 - Cake Decorating
Brooklands College
09.2018 - 05.2019
Bar manager
Guildfordians Association of Clubs
04.2018 - Current
Kitchen manager
Guildfordians Association of Clubs
04.2018 - 08.2021
NVQ Level 1 - Cake Decorating
Brooklands College
09.2017 - 05.2018
NVQ Level 3 - Bakery & Confectionary
Brooklands College
09.2016 - 07.2017
NVQ Level 2 - Bakery
Brooklands College
09.2016 - 07.2017
Baker
Loseley Bakery
07.2015 - Current
A-Levels - English Language, Food Technology (AS Level), ICT
George Abbot School
09.2013 - 07.2015
GCSEs - Double Science, English Language & Literature, Food Technology, German, ICT, Maths, Textiles
George Abbot School
09.2008 - 07.2013
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