Summary
Overview
Work history
Education
Skills
Qualifications
Timeline
Generic

Your Name

Summary

A dedicated Support Officer with over 20 years experience of enabling young people and adults to access work, training and Further and Higher Education. Skilled in assessing need and signposting individuals to relevant support services.

Overview

28
28
years of professional experience
3
3
years of post-secondary education

Work history

Student Recruitment / Access Officer

Edge Hill University
Ormskirk, Lancashire
08.2014 - Current
  • Managing recruitment projects for Access to HE Diploma, (adult) students by liaising with local FE colleges and academic university departments
  • Coordinating programmes of access activities for under represented students by building relationships with schools, government bodies and internal academic staff within the university
  • Engaging with, and supporting individual disabled students and students from care experienced backgrounds to ensure equity of opportunity when accessing Higher Education
  • Keeping accurate records of individual and student group engagements using specialised software in line with GDPR
  • Assessing need and signposting applicants and current students to relevant support groups and services
  • Producing pre programme reports and post programme evaluations, using internal and external qualitative and quantitative data, and presenting them at academic steering groups
  • Using excellent communication and interpersonal skills to build and maintain relationships with many stakeholders to ensure that prospective and current students are effectively supported

Recruitment Projects Officer

Edge Hill University
Ormskirk, Lancashire
03.2012 - 07.2014
  • Coordinating various recruitment projects from inception to conclusion and evaluating their efficacy, using varied evaluation processes and internal and external data

Workforce Development Outreach Officer

Edge Hill University
Ormskirk, Lancashire
07.2006 - 03.2012
  • Widening Participation and Outreach activities
  • Working in partnership with FE colleges on the promotion and development of Foundation Degrees
  • Engaging with lifelong learning committees and networks
  • Working closely with Unionlearn, the learning and skills organisation of the TUC

Training Officer

Green Apprentices Ltd
Kirkby, Merseyside
10.2005 - 07.2006
  • Supporting unemployed people into employment or training
  • Sourcing quality work experience opportunities
  • Designing and delivering training to learners
  • Managing various community projects to support adults back into employment

E2E, (Entry to Employment) Tutor

Tamcos Ltd
St Helens, Merseyside
06.2004 - 10.2005
  • Supporting NEET groups of young people into employment and education, including pregnant teenagers and children who had become disengaged from school
  • Signposting young people to relevant support services according to need
  • Sourcing quality work experience for learners
  • Designing and developing bespoke training sessions

Dog Warden

Knowsley Metropolitan Borough Council
Huyton, Merseyside
07.2001 - 05.2004
  • Engaging with the community to promote responsible dog ownership and animal welfare in the community


Veterinary Nurse

Rufford Veterinary Group
Rufford
10.2000 - 07.2001
  • Theatre, kennel, cattery and reception duties

Learning Resource Centre Administrator

North East Surrey College of Technology
Epsom
05.2000 - 10.2000
  • Customer service, library administration, issue and return of library resources

Veterinary Nurse

Heathfield & Alma Veterinary Hospitals
Twickenham &Windsor, Middlesex
06.1997 - 05.2000
  • Theatre, kennel, cattery and reception duties

Sales Assistant

Hammicks Bookshop
Maidenhead
10.1996 - 05.1997
  • Customer services, cashier work, responsibility for the Children’s Department including displays and ordering repeat and new stock

Education

Batchelor of Arts (Hons) 2:2 English and Literary Studies and Sociology -

University of Worcester
09.1993 - 06.1996

Skills

  • Excellent interpersonal skills
  • Enjoys working in a team
  • Adaptable and flexible
  • Able to work independently
  • Self motivated and able to work to deadlines
  • Good time management and organisational skills
  • Creative thinker
  • Ability to work under pressure

Qualifications

> British Sign Language, Level 2, 2009 > British Sign Language, Level 1, 2008

> Foundation in Counselling Skills, 2007 > BTEC Level 3 Advanced Certificate, Mentoring in the Workplace, 2006  > City and Guilds Post Compulsory Certificate in Education, 2004

Timeline

Student Recruitment / Access Officer

Edge Hill University
08.2014 - Current

Recruitment Projects Officer

Edge Hill University
03.2012 - 07.2014

Workforce Development Outreach Officer

Edge Hill University
07.2006 - 03.2012

Training Officer

Green Apprentices Ltd
10.2005 - 07.2006

E2E, (Entry to Employment) Tutor

Tamcos Ltd
06.2004 - 10.2005

Dog Warden

Knowsley Metropolitan Borough Council
07.2001 - 05.2004

Veterinary Nurse

Rufford Veterinary Group
10.2000 - 07.2001

Learning Resource Centre Administrator

North East Surrey College of Technology
05.2000 - 10.2000

Veterinary Nurse

Heathfield & Alma Veterinary Hospitals
06.1997 - 05.2000

Sales Assistant

Hammicks Bookshop
10.1996 - 05.1997

Batchelor of Arts (Hons) 2:2 English and Literary Studies and Sociology -

University of Worcester
09.1993 - 06.1996