Dedicated professional with expertise in case management and conflict resolution, complemented by advanced clinical training and specialised patient care techniques. Demonstrates strong interpersonal communication skills and a deep understanding of NHS structures, ensuring effective clinical leadership and ethical judgement. Known for resilience under pressure, empathy, and compassion, with a focus on palliative understanding and stress resilience. Committed to enhancing patient care through time efficiency and communication clarity while aspiring to further develop leadership capabilities within the healthcare sector.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work history
Clinical Lead and Team Coordinator -Urgent Care
Kent Community Health NHS Foundation Trust
Maidstone, Kent
06.2022 - Current
Conducted comprehensive patient assessments for improved treatment plans.
Provided holistic care to patients, ensuring overall physical and mental wellbeing.
Promoted adherence to infection control guidelines amongst staff members for safer working conditions.
Led training programmes to enhance the clinical skills of junior team members.
Assisted in recruitment processes to ensure selection of competent clinical staff.
Promoted a culture of continuous learning amongst staff members, fostering professional growth and development.
Achieved high level of staff motivation through effective leadership and communication.
Streamlined administrative procedures, resulting in more focused patient care.
Improved process efficiency for better workflow management.
Delegated tasks to team members, optimising productivity levels.
Streamlined communication between departments by establishing efficient protocols.
Delivered efficient health services by maintaining close liaison with multidisciplinary teams.
Handled escalated patient complaints professionally, restoring trust in healthcare delivery.
Fostered a positive work environment through effective leadership skills.
Strengthened team performance with effective leadership and motivation.
Promoted a culture of integrity through ethical leadership practices.
Specialist nurse practitioner
Kent Community Health NHS Foundation Trust
Maidstone, Kent
12.2020 - 06.2022
Advocated for patients' rights, ensured respectful and ethical treatment at all times.
Liaised effectively with physicians for optimal execution of medical orders.
Developed comprehensive care plans to enhance patient health outcomes.
Improved clinical outcomes with diligent monitoring and evaluation of patient conditions.
Performed emergency procedures efficiently during critical situations.
Established therapeutic relationships with patients, promoted healing and recovery process.
Coordinated multi-disciplinary team meetings to optimise patient treatment plans.
Led health promotion initiatives within the community to raise public health awareness.
Implemented evidence-based nursing interventions, improved quality of care.
Coordinated with physicians, specialists and other medical staff to develop treatment plans for chronic conditions.
Dealt with emergencies with calm and composure.
Helped deliver stabilising and life-saving treatments during medical emergencies.
Registered nurse
Kent Community Health NHS Foundation Trust
Maidstone, Kent
09.2017 - 12.2020
Facilitated communication between patients' families and doctors; fostered trust and transparency in care process.
Collaborated effectively with other healthcare professionals in complex case management meetings; optimised holistic approach towards patient wellness.
Educated patients on disease management, facilitated self-care.
Conducted initial patient assessments upon admission; identified health needs and concerns swiftly.
Ensured adherence to NMC code at all times; upheld the highest standard of ethical practices during service delivery.
Delivered compassionate end-of-life care, eased distressing experience for families and patients alike.
Maintained strict infection control standards throughout ward duties, minimised cross-contamination risks.
Responded quickly to emergencies, safeguarded patient well-being.
Participated actively in continuous professional development activities; stayed abreast of latest advancements in healthcare industry.
Assessed, planned and implemented treatments with precision and care, prioritising patient wellbeing.
Administered medication in line with stringent drug regulations.
Performed all tasks with patient-centred focus while seeking opportunities for improvement of processes and treatments.
Prioritised health problems to assist patients in complex, urgent or emergency situations.
Communicated with primary care physicians or emergency care providers to communicate patient needs.
Education
Post Graduate Diploma - Specialist Practitioner Nurse
University of Greenwich
London
01.2020 - 12.2020
Bachelor of Science - Adult Nursing
Canterbury Christ Church University
Canterbury
09.2014 - 07.2017
Skills
Case Management
Conflict Resolution
Interpersonal communication
Advanced clinical training
Specialised patient care techniques
Mental resilience
NHS structures understanding
Empathy and compassion
Clinical leadership
Resilience under pressure
Palliative understanding
Stress resilience
Communication clarity
Time efficiency
Ethical judgement
Timeline
Clinical Lead and Team Coordinator -Urgent Care
Kent Community Health NHS Foundation Trust
06.2022 - Current
Specialist nurse practitioner
Kent Community Health NHS Foundation Trust
12.2020 - 06.2022
Post Graduate Diploma - Specialist Practitioner Nurse