Louise Laing

• Setting customer projects up on job management systems.
• Managing all customer enquiries, e-mails, processing all project requirements including material quotes with suppliers and customer, placing purchase orders, allocation of staff, hours, etc.
• Invoicing and credit control.
• Achieving and maintaining industry accreditations including CHAS, NICEIC ensuring compliance and professional standards are maintained.
• Managing internal process such as vehicle checks, insurances, social media, etc.

• Selecting appropriate rental purchases
• Advertising and interviewing candidates and

creating rental agreements

• Managing and scheduling statutory health and safety requirements and checks and repairs
• Managing customer enquiries, bookings, cleaning, etc, resulting in 5* reviews and 90% revenue
• Book keeping

• Devised strategic plans to drive continuous improvement in services.
• Enhanced productivity by introducing efficient scheduling system.
• Facilitated interdepartmental collaboration.
• Introducing and promoting new legislation with relevant agencies and partners
• Managing legislative requirements including certifications GDPR, etc.