Louise Jagger
Portsmouth,Hampshire
Summary
Hardworking and detail-oriented student with excellent communication, interpersonal, and creative thinking skills. I have great customer service skills having worked across different environments dealing with customers and successfully delivering excellent customer service. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
5
5
years of professional experience
Work history
Bartender/Restaurant Worker
Eastney Tavern
Portsmouth, Hampshire
03.2025 - Current
- Taken and completed a high volume of food orders without error during peak periods
- Poured and served a large number of drinks during rushed periods, correctly and efficiently
- Kept all areas of the establishment clean and organised according to standards set by management
- Taken in person and over the phone bookings successfully
- Handled cash transactions and operated point-of-sale systems with accuracy and integrity.
- Washed and put away glassware after customer use, maintaining ready stock for customer service.
- Verified customer age using official government identifications prior to serving alcohol.
Restaurant Worker
Sabirs Grill
Huddersfield, West Yorkshire
06.2023 - 08.2024
- Followed management directions and establishment requirements to deliver exceptional service
- Completed a high volume of food and drink orders without error during peak periods
- Greeted customers promptly and offered immediate assistance in line with establishment standards
- Carried out consistent opening and closing tasks to help establishment maintain service standards
- Totalled and presented bills, collected money and issued change and receipts
- Answered the phone to assist callers with orders, answer any questions and managed complaints
Hairdressing Assistant
On the Fringe Hairdressers
Huddersfield, West Yorkshire
10.2020 - 06.2023
- Delivered excellent customer service, ensuring clients enjoyed a high class service
- Operated equipment following correct procedures
- Worked well with team members to complete tasks
- Answered calls promptly and delivered faultless service
- Stayed calm and collected during difficult situations and interactions
- Restocked and organised hair products and supplies
- Accomplished tasks with enthusiasm and skills in time management
Education
Master of Science - Physics, Astrophysics and Cosmology
University of Portsmouth
Portsmouth08.2028
A-Levels - Physics, Maths and Chemistry
Greenhead College
Huddersfield2024
GCSEs - Grades A-C
Colne Valley High School
Skills
- Food safety
- Financial Transactions
- Housekeeping
- Safety Protocols
- Quality Assurance
- Excellent oral and written communication
- Health and safety compliance
- Customer Service
- Cleaning and organising
- Focused and detail oriented
- Teamwork
- Independence
- Initiative
- Beer pouring proficiency
- Reservation system use
Custom
other,other,other
Timeline
Bartender/Restaurant Worker
Eastney Tavern
03.2025 - Current
Restaurant Worker
Sabirs Grill
06.2023 - 08.2024
Hairdressing Assistant
On the Fringe Hairdressers
10.2020 - 06.2023
Master of Science - Physics, Astrophysics and Cosmology
University of Portsmouth
A-Levels - Physics, Maths and Chemistry
Greenhead College
GCSEs - Grades A-C
Colne Valley High School
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