Louise Hopkinson

• All tasks associated with cleaning and gardening in commercial and private properties.
• Managing receipts and invoices for accounting purposes.

Responsible for the day to day running of the clinic including

Reception

Answering calls and emails

Booking appointments and surgical slots

Triaging pets

Dealing with queries

Weekly debt collection

Taking payments

End of day cashing up and reconciliation

Day to day banking

Insurance claim forms

Helping clients with admin and any other queries

Nursing

Control of drugs

Ordering of surgical consumables including drugs and dangerous drugs

Anaesthetic monitoring and assisting vet with surgery

Pre and post operation animal care, and surgical preparation

Taking of blood samples and running them

Setting up and taking of x-rays

Post operative consultations

All animal management, including nail clips, wound cleaning and dressing, microchipping, ear cleaning and assisting with end of life care and euthanasia

Dispensing medication and explaining dosages to clients

Packed eggs

Worked in box prep

Working with children with learning disabilities, challenging behaviour, in all aspects of daily living, including personal hygiene, social skills, schooling

Reception Duties

Call Handling

Invoicing

Payroll