LOUISE HOLLAND

• Effective engagement with stakeholders including children, parents, carers, professionals, local area leaders, and key senior personnel in NHS England, Department of Health and Social Care, Ministry of Justice and Department of Education which ensures delivery of relevant, evidence based regulatory and multi agency inspection programmes
• Collaborative working with partner inspectorates such as Ofsted, HMICFRS and HMIP to create effective multi agency inspection programmes including the development of policy, methodology and inspection frameworks (SEND, JTAI, Start for Life, Secure Children's Homes, SARCs, Children's Homes)
• Close working with key stakeholders the Forensic Science Regulator and UKAS to ensure an effective inspection system for SARCs nationally
• Provision of specialist children and vulnerable adult safeguarding knowledge and information to support multi agency operations colleagues
• Effectively manages the children's services team at CQC, which consistently achieves all key performance indicators
• Extensive knowledge of regulation and government policy relating to the provision of health care to children, young people and vulnerable adults
  

• Senior programme manager for NHS England's national learning disability and autism team. Supported a group of academic partners to produce the annual Learning from Lives and Deaths: People with a Learning Disability and autistic people (LeDeR) report
• Ensured timely publication of the LeDeR report through negotiation with key stakeholders including ministers and parliamentary officials
• Worked effectively with media, communications and parliamentary affairs teams to ensure messages were delivered appropriately with maximum impact on the sector
• Engaged with senior stakeholders in NHS England, key royal colleges and leading third sector organisations to promote improvement in care delivery
• Delivered a programme of 25 quality improvement projects designed to improve health outcomes for people with a learning disability

• Conducted thematic reviews of local areas to assess how well services work together to meet the needs of vulnerable children and young people as part of the 'Child Safeguarding and Looked After Children Inspection' programme and the 'Joint Targeted Area Inspection' programme
• Developed a comprehensive understanding of English government legislation relevant to health care particularly in: child and adult safeguarding, sexual assault referral centres and the provision of health care to children and young people with special educational needs and disabilities
• Led the CQC element of 'Local Area SEND Inspections', which are conducted jointly with Ofsted
• Quality Improvement Gold Expert for Primary Medical Services directorate within CQC
• Led on improvement projects and acted as a resource to colleagues completing their own projects

• Developed and ensured implementation of trust policy on identification, assessment and support of children and young people with SEND in community nursing services across a large metropolitan borough
• Collaborated with commissioners and providers of health, social care and education to ensure services for children were joined up and effective
• Acted as the local area's community child death coordinator

• Ensured delivery of the healthy child program to vulnerable families
• Led on child and adult safeguarding processes at Band 7 level
• Led a team of staff nurses, community nursery nurses and clerical staff

• Ensured the universal delivery of the Healthy Child Programme to a caseload of families

Strategic Leadership and Governance: Working with the DAFNE Board to set DAFNE's short, medium and long term strategic aims, ensure financial stability, and maintain DAFNE's reputation as a trusted, credible source of diabetes education for health care professionals and people with diabetes.

Quality assurance: Working with the central DAFNE team and the 110 hospital trusts which make up the DAFNE consortium to ensure DAFNE materials are evidence based and of the highest quality. Overseeing the annual audit of results to ensure DAFNE continues to be safe and effective.

Representation and Networking: Representing the DAFNE program at national conferences and with leading stakeholder organisations.

DAFNE overseas: Working with international organisations and health departments to increase the delivery of DAFNE globally.