Louise Hendricks
Nottingham,Nottinghamshire
Summary
Dedicated professional with years of experience managing teams remotely.
Optimistic and driven, bringing a blend of excellent communication and interpersonal skills coupled with deep understanding of people.
Enthusiastic and conscientious with experience and knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.
Overview
1
1
Certification
15
15
years of professional experience
Work history
Wellness coach
Freelance
Nottingham, Nottinghamshire
03.2025 - 07.2026
- Motivated clients consistently towards achieving their wellness targets.
- Developed wellness programmes tailored to individual client needs.
- Enhanced clients' self-awareness with one-on-one coaching sessions.
- Guided clients through meditation exercises to reduce anxiety levels.
- Encouraged consistent practice of relaxation techniques for better sleep quality.
- Led group classes for stress management techniques and improved mobility.
- Developed stretching & movement programmes for clients aimed at injury prevention and pain reduction.
- Sustained high client satisfaction with regular progress updates and tailored plans.
- Maintained confidentiality and respect while handling sensitive information.
Managing director
DFR Ltd
Nottingham, Nottinghamshire
04.2015 - 03.2026
- Cultivated strategic partnerships to develop new business opportunities, fostering growth and expansion.
- Enhanced company performance through streamlined operational processes, resulting in increased efficiency.
- Streamlined workflow processes, enhancing productivity levels.
- Directed complex projects to successful completion with a hands-on approach to ensure 100% client satisfaction.
- Handled crisis situations with effective planning and calm management skills.
- Built a harmonious work environment with strong leadership skills.
- Delivered high-quality services by maintaining customer focus at all times.
- Pre-covid increased sales by 20%
- Managed multiple projects for different clients simultaneously.
- Identified market trends, leading to business expansion opportunities.
Fieldwork Manager, Progressing to Director
DFR Ltd
Nottingham, Nottinghamshire
04.2011 - 03.2015
- Coordinated team collaboration to streamline workflow and improve productivity.
- Boosted efficiency by streamlining operational processes.
- Supervised & adjusted project timelines to cater to client needs.
- Delegated tasks to enhance team productivity and meet project deadlines.
- Piloted change management initiatives successfully improving organisational adaptability.
- Cultivated client relationships to ensure repeat business and long-term partnerships.
- Communicated with suppliers to coordinate on timely deliveries.
- Increased sales by 10%
Education
Bachelor of Science - Social Science
The Open University
Nottingham06.2013
Higher National Diploma - Applied Chemistry
Nottingham Trent University
NottinghamA Levels - Chemistry, Biology, Maths, Business Studies
Nottingham Girls High School
NottinghamGCSEs - 9 GCSE's English, Maths, Sciences, Humanities, Language
Nottingham Girls High School
Nottingham1990
Skills
- Stress management techniques
- Cultivating resilience
- Adaptability to all
- Outstanding communication skills
- Empathy and understanding
- Professional integrity
- Calm under pressure
- Problem-solving
- Communication skills
- Leadership
- Resourcefulness
Certification
Menopause Coach from Naturalistico May 2026
Breath Coach from Yoga Body May 2025
Stretch Coach from Yoga Body May 2025
Enhanced DBS held
Languages
Spanish
References
References available upon request.
About Me
A conscientious individual, self motivated and used to managing my own workload,
I have worked on a self-employed / freelance basis for the last 26 years, managing both people and complex projects. I am now 52, I have worked full time alongside my education since the age of 18.
I have a wealth of experience and transferable skills, and can bring so much value to an organisation.
In the process of relocating to Manchester (England), I have recently changed direction in my work through experience and understanding of wellness and stress management. I am ready to give my all in a new role.
Personal Information
Work history
2 years,11 years,1 year and 5 months
Timeline
Wellness coach
Freelance
03.2025 - 07.2026
Managing director
DFR Ltd
04.2015 - 03.2026
Fieldwork Manager, Progressing to Director
DFR Ltd
04.2011 - 03.2015
Bachelor of Science - Social Science
The Open University
Higher National Diploma - Applied Chemistry
Nottingham Trent University
A Levels - Chemistry, Biology, Maths, Business Studies
Nottingham Girls High School
GCSEs - 9 GCSE's English, Maths, Sciences, Humanities, Language
Nottingham Girls High School