Summary
Overview
Work history
Education
Skills
Personal Information
Timeline
Generic

Louise Greensmith

Stoke-on-Trent,Staffordshire

Summary

I am a highly motivated individual with excellent communication and interpersonal skills. I specialise in quality assurance, training development and delivery. Educated to degree level I am a keen advocate of professional development.


Goal-oriented professional, skilled leader and analytical problem-solver versed in budget planning, staff oversight and educational programme management. Proven communication and networking skills with talent for building productive relationships with stakeholders.


I have a broad knowledge of education theories and practices. With a focus on instructional design and project management to support educational goals of organisation.


With extensive leadership skills and experience I have successfully developed and managed a number of projects. I am aiming to secure a long-term position in which to apply and develop my extensive skills set.

Overview

24
24
years of professional experience

Work history

Work Based Education Officer

Staffordshire University
06.2021 - Current

I facilitate tripartite quarterly review meetings with employers and apprentices, conduct work based observations, relating to employer activity and learner progress

  • Comprehensive support in work-based education and apprenticeship development of resources.
  • Streamlined administrative processes leading to smooth operations.
  • Assess competence to work based and apprenticeship standards where appropriate in the professional setting
  • Deliver timely achievements and successful progression through monitoring of progress and evidence to meet work-based and apprenticeship standards
  • Completion of tracking systems to fulfil evidence requirements for work-based education and apprenticeships and timely completion of assessment reports, summaries, and quality assurance documentation.

Enabler

RMP Care
01.2018 - Current
  • implementing care plans; administering prescribed medications; completing accurate records; promoting safety, health and well-being
  • support and facilitate the personal, social, occupational and leisure development of residents within the community.

Distance Learning Internal Verifier

Stoke on Trent College
08.2015 - Current
  • In line with Awarding Body Standards, provide timely feedback to Assessors, contributing to standardisation meetings.
  • work alongside the DL Coordinator to: prepare for External Verifier visits; agree actions; make recommendations; contribute to team de-brief; identify areas of and opportunities for training.

Assessment Associate - Standards Verifier

Edexcel
10.2012 - Current
  • focus on assessing performance of learners in accordance with national standards awarded by Edexel and maintaining a robust mechanism for internal verification
  • provide information, advice, support and recommendations
  • Maintaining accurate records.

Community Advocacy Manager

Asist Advocacy Services
11.2018 - 05.2021
  • recruit and line manage community advocates (including volunteers)
  • develop processes and training resources
  • identify team training needs and opportunities
  • promote advocacy and maintain effective partnerships within the local community
  • maintaining supervision, monitoring and reporting mechanisms.

Independent Mental Health Advocate

Asist Advocacy Services
05.2013 - 10.2018
  • researching information regarding mental health care and treatment
  • supporting people to express views during assessment and review processes
  • liaising with health and care professionals, with due regard to confidentiality
  • maintaining accurate records compliant with data protection

Training Project Manager

Asist Advocacy Services
09.2010 - 04.2013
  • Establishing and coordinating the overall direction of the project
  • regular supervision, support and performance reviews
  • staff training audit
  • development and delivery of training for external stakeholders in partnership with both internal and external trainers.

Lecturer in Essential Skills

Stoke-on-Trent College
08.2008 - 08.2010
  • Development and delivery of Essential/Functional skills
  • developing learning programs and plans
  • producing reports; assessment; needs analysis.

Police Recruitment Trainer

Staffordshire Police
07.2007 - 08.2008
  • development and delivery of training programs in line with the assessment framework for NVQ level 4 in Policing as part of the Initial Police Learning and Development Plan.

Lecturer (Key Skills)

Stoke-on-Trent College
09.2000 - 06.2007
  • development and delivery of Key skills to apprentices as part of their apprenticeship provision.

Education

Certificate of Higher Education - Management

Institute of Learning and Management
01.2024 -

NVQ Level 4 - Certificate: Leading on Internal Quality Assurance of Assessment Processes & Practice.

NCFE
09.2011 - 08.2012

NVQ Level 4 - TAQA – Certificate in Assessing vocational achievement

NCFE
01.2011 - 08.2011

Diploma of Higher Education - Mathematics

Staffordshire University
Stoke-on-Trent
09.2009 - 07.2010

Bachelor of Science - Psychology

Staffordshire University
Stoke-on-Trent
07.2004 - 07.2007

Certificate of Higher Education - Post Grad Certificate in Education

Staffordshire University
Stoke-on-Trent
09.2007 - 07.2008

Skills

  • Confidence, self-esteem, motivation; Identifying opportunities for professional progression
  • Problem-solving and risk-management; responsive to targets, deadlines and high-pressure environments; effective communication and interpersonal skills; responsible approach to working with sensitive and confidential information
  • Curriculum development
  • Educational leadership
  • Behaviour management
  • Inclusive teaching methods
  • Distance learning facilitation
  • Staff supervision
  • Public speaking
  • Professional networking
  • University accreditation expert
  • Leadership trained
  • Staff training
  • Educational legislation understanding
  • Quality assurance protocols
  • Safeguarding policies knowledge
  • Stakeholder engagement
  • Strategic planning capabilities
  • Project management skills
  • Compliance with ofsted requirements
  • Innovative teaching solutions
  • Programme management
  • Research and Development

Personal Information

Date of birth: 25/11/77

Timeline

Certificate of Higher Education - Management

Institute of Learning and Management
01.2024 -

Work Based Education Officer

Staffordshire University
06.2021 - Current

Community Advocacy Manager

Asist Advocacy Services
11.2018 - 05.2021

Enabler

RMP Care
01.2018 - Current

Distance Learning Internal Verifier

Stoke on Trent College
08.2015 - Current

Independent Mental Health Advocate

Asist Advocacy Services
05.2013 - 10.2018

Assessment Associate - Standards Verifier

Edexcel
10.2012 - Current

NVQ Level 4 - Certificate: Leading on Internal Quality Assurance of Assessment Processes & Practice.

NCFE
09.2011 - 08.2012

NVQ Level 4 - TAQA – Certificate in Assessing vocational achievement

NCFE
01.2011 - 08.2011

Training Project Manager

Asist Advocacy Services
09.2010 - 04.2013

Diploma of Higher Education - Mathematics

Staffordshire University
09.2009 - 07.2010

Lecturer in Essential Skills

Stoke-on-Trent College
08.2008 - 08.2010

Certificate of Higher Education - Post Grad Certificate in Education

Staffordshire University
09.2007 - 07.2008

Police Recruitment Trainer

Staffordshire Police
07.2007 - 08.2008

Bachelor of Science - Psychology

Staffordshire University
07.2004 - 07.2007

Lecturer (Key Skills)

Stoke-on-Trent College
09.2000 - 06.2007
Louise Greensmith