Louise Greensmith
Stoke-on-Trent,Staffordshire
Summary
I am a highly motivated individual with excellent communication and interpersonal skills. I specialise in quality assurance, training development and delivery. Educated to degree level I am a keen advocate of professional development.
Goal-oriented professional, skilled leader and analytical problem-solver versed in budget planning, staff oversight and educational programme management. Proven communication and networking skills with talent for building productive relationships with stakeholders.
I have a broad knowledge of education theories and practices. With a focus on instructional design and project management to support educational goals of organisation.
With extensive leadership skills and experience I have successfully developed and managed a number of projects. I am aiming to secure a long-term position in which to apply and develop my extensive skills set.
Overview
24
24
years of professional experience
Work history
Work Based Education Officer
Staffordshire University
2021.06 - Current
I facilitate tripartite quarterly review meetings with employers and apprentices, conduct work based observations, relating to employer activity and learner progress
- Comprehensive support in work-based education and apprenticeship development of resources.
- Streamlined administrative processes leading to smooth operations.
- Assess competence to work based and apprenticeship standards where appropriate in the professional setting
- Deliver timely achievements and successful progression through monitoring of progress and evidence to meet work-based and apprenticeship standards
- Completion of tracking systems to fulfil evidence requirements for work-based education and apprenticeships and timely completion of assessment reports, summaries, and quality assurance documentation.
Enabler
RMP Care
2018.01 - Current
- implementing care plans; administering prescribed medications; completing accurate records; promoting safety, health and well-being
- support and facilitate the personal, social, occupational and leisure development of residents within the community.
Distance Learning Internal Verifier
Stoke on Trent College
2015.08 - Current
- In line with Awarding Body Standards, provide timely feedback to Assessors, contributing to standardisation meetings.
- work alongside the DL Coordinator to: prepare for External Verifier visits; agree actions; make recommendations; contribute to team de-brief; identify areas of and opportunities for training.
Assessment Associate - Standards Verifier
Edexcel
2012.10 - Current
- focus on assessing performance of learners in accordance with national standards awarded by Edexel and maintaining a robust mechanism for internal verification
- provide information, advice, support and recommendations
- Maintaining accurate records.
Community Advocacy Manager
Asist Advocacy Services
2018.11 - 2021.05
- recruit and line manage community advocates (including volunteers)
- develop processes and training resources
- identify team training needs and opportunities
- promote advocacy and maintain effective partnerships within the local community
- maintaining supervision, monitoring and reporting mechanisms.
Independent Mental Health Advocate
Asist Advocacy Services
2013.05 - 2018.10
- researching information regarding mental health care and treatment
- supporting people to express views during assessment and review processes
- liaising with health and care professionals, with due regard to confidentiality
- maintaining accurate records compliant with data protection
Training Project Manager
Asist Advocacy Services
2010.09 - 2013.04
- Establishing and coordinating the overall direction of the project
- regular supervision, support and performance reviews
- staff training audit
- development and delivery of training for external stakeholders in partnership with both internal and external trainers.
Lecturer in Essential Skills
Stoke-on-Trent College
2008.08 - 2010.08
- Development and delivery of Essential/Functional skills
- developing learning programs and plans
- producing reports; assessment; needs analysis.
Police Recruitment Trainer
Staffordshire Police
2007.07 - 2008.08
- development and delivery of training programs in line with the assessment framework for NVQ level 4 in Policing as part of the Initial Police Learning and Development Plan.
Lecturer (Key Skills)
Stoke-on-Trent College
2000.09 - 2007.06
- development and delivery of Key skills to apprentices as part of their apprenticeship provision.
Education
Certificate of Higher Education - Management
Institute of Learning and Management
2024.01 -
NVQ Level 4 - Certificate: Leading on Internal Quality Assurance of Assessment Processes & Practice.
NCFE
2011.09 - 2012.08
NVQ Level 4 - TAQA – Certificate in Assessing vocational achievement
NCFE
2011.01 - 2011.08
Diploma of Higher Education - Mathematics
Staffordshire University
Stoke-on-Trent 2009.09 - 2010.07
Bachelor of Science - Psychology
Staffordshire University
Stoke-on-Trent 2004.07 - 2007.07
Certificate of Higher Education - Post Grad Certificate in Education
Staffordshire University
Stoke-on-Trent 2007.09 - 2008.07
Skills
- Confidence, self-esteem, motivation; Identifying opportunities for professional progression
- Problem-solving and risk-management; responsive to targets, deadlines and high-pressure environments; effective communication and interpersonal skills; responsible approach to working with sensitive and confidential information
- Curriculum development
- Educational leadership
- Behaviour management
- Inclusive teaching methods
- Distance learning facilitation
- Staff supervision
- Public speaking
- Professional networking
- University accreditation expert
- Leadership trained
- Staff training
- Educational legislation understanding
- Quality assurance protocols
- Safeguarding policies knowledge
- Stakeholder engagement
- Strategic planning capabilities
- Project management skills
- Compliance with ofsted requirements
- Innovative teaching solutions
- Programme management
- Research and Development
Personal Information
Date of birth: 25/11/77
Timeline
Certificate of Higher Education - Management
Institute of Learning and Management
2024.01 -
Work Based Education Officer
Staffordshire University
2021.06 - Current
Community Advocacy Manager
Asist Advocacy Services
2018.11 - 2021.05
Enabler
RMP Care
2018.01 - Current
Distance Learning Internal Verifier
Stoke on Trent College
2015.08 - Current
Independent Mental Health Advocate
Asist Advocacy Services
2013.05 - 2018.10
Assessment Associate - Standards Verifier
Edexcel
2012.10 - Current
NVQ Level 4 - Certificate: Leading on Internal Quality Assurance of Assessment Processes & Practice.
NCFE
2011.09 - 2012.08
NVQ Level 4 - TAQA – Certificate in Assessing vocational achievement
NCFE
2011.01 - 2011.08
Training Project Manager
Asist Advocacy Services
2010.09 - 2013.04
Diploma of Higher Education - Mathematics
Staffordshire University
2009.09 - 2010.07
Lecturer in Essential Skills
Stoke-on-Trent College
2008.08 - 2010.08
Certificate of Higher Education - Post Grad Certificate in Education
Staffordshire University
2007.09 - 2008.07
Police Recruitment Trainer
Staffordshire Police
2007.07 - 2008.08
Bachelor of Science - Psychology
Staffordshire University
2004.07 - 2007.07
Lecturer (Key Skills)
Stoke-on-Trent College
2000.09 - 2007.06