Louise Fox
Poole,Dorset
Summary
Product Owner with over 20 years of experience in the financial industry. Proficient in managing global delivery teams, refining stories in JIRA, and maintaining backlog readiness. Known for effective collaboration with Clients to identify and prioritize product improvement opportunities. Expert in managing budgets and strategic planning. Proven success in managing projects, ensuring audit compliance, and overseeing departmental resiliency. Skilled in stakeholder engagement and reporting program progress. Accomplished in project management, metrics, user tools development, and trade settlements. Adept at responding to client queries and delivering accurate, timely reports.
Overview
22
22
years of professional experience
3
3
years of post-secondary education
Work history
Product Owner / Product Manager
J.P. Morgan
Bournemouth, England
10.2018 - Current
- Translated unstructured work requests into actionable user stories, using Jira.
- Fostered effective global team collaboration, leading 2 week sprint ceremonies within Agile development framework.
- Managed client expectations by ensuring clear, accurate completion of scoping documentation.
- Ensured accurate understanding of user needs by assessing and analysing feedback.
- Provided clarity on new features by conducting product training and demos, working with marketing team to produce videos and gifs.
- Prioritised product backlog to achieve goals and targets, according to business value and ROI.
- Developed product documentation to communicate and align key components of upcoming features and products to internal teams.
- Delivered projects 95% on time, coordinating schedules with product leaders, UX and development teams.
- Championed customer experience throughout product development process.
- Led and directed research and development staff to meet short- and long-term goals.
Client Processing Manager
J P Morgan
Bournemouth, England
02.2013 - 10.2018
- Managed 2 large migrations as well as implementing new technology. Includes a restructure of the department.
- Controlled audit requirements for annual PWC management, bi-annual Internal Audit, and monthly OCM checks, including QA.
- Produced management stats and MI for the department and creating the appropriate metrics to be sent to senior audiences.
- Owned the development and maintenance of the department UT's, including macro's where required. Also implemented a campus wide paperless checklist.
- Oversaw the department resiliency plan and ensured testing was completed on time.
- Manage relocations and moves, liaising with management to ensure minimum disruption to the business.
- Delivered timely daily and monthly reports for clients, ensuring accuracy
- Managed trade settlements for 2 years with a team of 10 directs across 7 clients.
Finance Officer
J.P. Morgan
Bournemouth, England
09.2010 - 01.2013
Fund Accounting Analyst
J.P. Morgan
Bournemouth, England
07.2008 - 08.2010
Accounts Personnel
Lush Manufacturing
Poole, England
08.2005 - 07.2008
Accounts Personnel
Sigma Aldridge
Poole
01.2005 - 08.2005
Groundwork Black Country
09.2001 - 08.2004
Education
Master of Business Administration - Senior Leadership, Innovation & Finance
University of Exeter
Exeter 09.2020 - 06.2022
Level 7: Strategic Management and Leadership - Innovation & Finance
Chartered Management Institute
09.2020 - 06.2022
AAT Technician -
AAT
SouthamptonSkills
- Sprint planning
- Backlog management
- JIRA
- Agile and Scrum methodologies
- Product launches
- Product development
- Business planning
- Project planning and development
- Team Bonding
- Strategic planning
- Budgeting
- Stakeholder Engagement
- AI/ML analysis
Interests
Travelling
Active supporter of Nottingham Forest FC
Music: Choir, French horn/Tenor horn
Languages
English
Native
Timeline
Master of Business Administration - Senior Leadership, Innovation & Finance
University of Exeter
09.2020 - 06.2022
Level 7: Strategic Management and Leadership - Innovation & Finance
Chartered Management Institute
09.2020 - 06.2022
Product Owner / Product Manager
J.P. Morgan
10.2018 - Current
Client Processing Manager
J P Morgan
02.2013 - 10.2018
Finance Officer
J.P. Morgan
09.2010 - 01.2013
Fund Accounting Analyst
J.P. Morgan
07.2008 - 08.2010
Accounts Personnel
Lush Manufacturing
08.2005 - 07.2008
Accounts Personnel
Sigma Aldridge
01.2005 - 08.2005
Groundwork Black Country
09.2001 - 08.2004
AAT Technician -
AAT
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