Louise Drury

Delivered comprehensive administration support to sales office catering to education sector clients.
Managed stock ordering and control processes, ensuring optimal inventory levels.
Oversaw accounts administration, maintaining accurate financial records.
Scheduled sales deliveries via in-house team and online carrier services as needed.
Coordinated engineers' contract maintenance and breakdown visits across the county.

Executed stock control, staff scheduling, and bookkeeping for busy school kitchen.
Operated manual tills and managed cash reconciliation before transitioning to electronic systems.
Oversaw online catering system following installation of electronic till system.
Transitioned to main school administration in 2018 to support School Business Manager.
Managed school budget control, including ordering, procurement, and payment processes.
Updated school policies and procedures to ensure compliance with Health and Safety standards.
Facilitated electronic communication between parents, staff, and pupils as required.
Coordinated meetings for parents and staff while organising external school visits.

Prepared and served nutritious meals for students, ensuring compliance with dietary standards.
Supervised kitchen activities to maintain a safe and efficient working environment.
Conducted cleaning tasks to uphold hygiene and sanitation protocols.

Operated tills and provided customer service on shop floor during twilight shift.
Restocked shelves to maintain product availability and enhance shopping experience.
Adapted work schedule to balance home commitments effectively.

Resolved customer complaints through effective electronic and telephone communication.
Coordinated appointments between group department heads and customers to address issues.
Liaised with branches to ensure customer satisfaction and timely resolutions.

Organised daily diary for Group Aftersales Director, ensuring efficient time management.
Prepared for group meetings by collating performance information and processing ISO compliance data.
Coordinated events and hospitality across two sites in Doncaster and Leeds from 1996 to 1998.
Facilitated smooth transition during acquisition of Carnell Motor Group by Dixon Motors.

Executed all administrative tasks within busy Parts department.
Updated stock transactions and conducted regular stock takes.
Managed customer interactions both in person and via telephone.
Handled invoicing and cash control efficiently.
Promoted to Office Manager in early 1990 for outstanding performance.
Advanced to Personal Assistant to Group Aftersales Manager in 1991.