Louise Craig

Accomplished professional with extensive experience in leadership, performance management, and strategic planning. Demonstrates proficiency in project coordination, budgeting, and conflict resolution. Adept at staff recruitment, profit maximisation strategies, and coaching and mentoring. Excels in customer service excellence, team motivation techniques, and resource allocation. Skilled in risk assessment, financial reporting, crisis management, and staff performance evaluation. Expertise in goal setting, customer relationship management, and key performance indicators understanding. Proficient in policy development, procurement processes, and regulatory compliance knowledge. Strong background in cross-functional teamwork, quality assurance controls, budget management, report writing, stakeholder engagement, contract negotiations, quality control measures, team leadership, meeting facilitation skills. Effective presentation skills with a focus on training and development. Experienced in delegation of tasks to motivate staff while managing time efficiently to meet deadlines and targets consistently. Offering strong leadership and communication skills, with solid foundation in managing teams and resolving conflicts. Knowledgeable about fostering collaborative work environment and motivating team members to achieve their best. Ready to use and develop problem-solving, organisational, and interpersonal skills in management role. Inspirational leader with collaborative approach, ready to drive team success. Adept in communication and problem-solving, bringing strategic mindset to project management and team development. Committed to fostering high-performing team culture that delivers exceptional results. Results-driven Team Manager with talent for fostering collaborative environments. Led multiple teams to surpass performance targets, enhancing productivity and morale. Known for streamlining processes and driving operational improvements, ensuring smooth project execution and client satisfaction.