Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Louise Blackburn

Chesterfield ,Derbyshire

Summary

Dedicated, hard working, trustworthy professional with a strong foundation in customer service excellence and resilience under pressure. Demonstrates expertise in cash handling, credit card processing, and POS system proficiency, ensuring efficient and accurate transactions. Skilled in customer relationship management and inventory replenishment strategies, contributing to reliable and punctual attendance. Committed to leveraging skills in stock rotation techniques to enhance operational efficiency and customer satisfaction.

Overview

32
32
years of professional experience
6
6
years of post-secondary education

Work history

Food Pantry and Preloved Clothes Shop Co-ordinator

Freedom Community Project
Bolsover , Derbyshire
03.2021 - Current


Managed daily operations of food pantry, food bank, and preloved clothing shop.


  • Processed deliveries by verifying dates on every item received.
  • Ordered stock within fixed budget to maintain inventory levels.
  • Supervised volunteers and coordinated with colleagues to enhance service delivery.
  • Ensured compliance with best before and use by dates for food storage.
  • Developed and utilised POS system for customer service and cash handling.
  • Maintained cleanliness of pantry to uphold hygiene standards.
  • Engaged with charity partners and community organisations to foster collaboration.

Stay at home parent

No Employer
Bolsover, Derbyshire
09.2012 - 03.2021


After the birth of my second child I took redundancy from Bolsover District Council as they were relocating to Clowne at that time and I would have found it increasingly difficult to carry out my role and child care duties.

Assistant Democratic Services Officer

Bolsover District Council
Bolsover, Derbyshire
05.1994 - 09.2012


  • Delivered comprehensive typing services to various departments within council.
  • Typed reports for meetings, prepared agendas, and documented minutes.
  • Managed correspondence for Councillors to constituents efficiently.
  • Processed postal opening and franking of outgoing mail.
  • Liaised with colleagues, managers, and Councillors to ensure effective communication.
  • Maintained confidentiality of sensitive information throughout all tasks.
  • Assisted in accurate record keeping for register of electors input.
  • Administered elections, ensuring compliance with all regulations.



Education

FAA Level 3 Emergency First Aid at Work - First Aid at Work

APlus
Bolsover, Derbyshire
04.2024 - 04.2024

Level 2 Food Hygiene & Safety for Retail - Food Hygiene & Safety

High Speed Training
United Kingdom
10.2023 - 10.2023

Private Secretary's Certificate - Administration

Chesterfield College
Chesterfield
09.1991 - 08.1992

GCSEs - GCSE

The Bolsover School
Bolsover, Derbyshire
09.1984 - 06.1989

Skills

  • Customer service excellence
  • Resilience under pressure
  • Cash handling expertise
  • Customer relationship management
  • POS system proficiency
  • Stock rotation techniques
  • Credit card processing skills
  • Inventory replenishment strategies
  • Reliable and punctual attendance

Affiliations

  • I enjoy all aspects of keeping fish. I have numerous tropical tanks and two ponds. I find the hobby relaxing.

References

References available upon request.

Timeline

FAA Level 3 Emergency First Aid at Work - First Aid at Work

APlus
04.2024 - 04.2024

Level 2 Food Hygiene & Safety for Retail - Food Hygiene & Safety

High Speed Training
10.2023 - 10.2023

Food Pantry and Preloved Clothes Shop Co-ordinator

Freedom Community Project
03.2021 - Current

Stay at home parent

No Employer
09.2012 - 03.2021

Assistant Democratic Services Officer

Bolsover District Council
05.1994 - 09.2012

Private Secretary's Certificate - Administration

Chesterfield College
09.1991 - 08.1992

GCSEs - GCSE

The Bolsover School
09.1984 - 06.1989
Louise Blackburn