Louise Bennett
Blackwood
Summary
Offering strong organisational and customer service skills with background in managing daily operations and team coordination. Knowledgeable about handling financial transactions, resolving customer queries, and maintaining compliance standards. Ready to use and develop communication, leadership, and problem-solving skills in [Desired Position] role.
Overview
13
13
years of professional experience
Work history
Post office manager
Eagle sky
Blackwood
01.2014 - Current
- Ensuring the smooth running of daily branch operation.
- Upselling products.
- Successfully delivering tasks without tight deadlines.
- Demonstrating respect,friendliness and willingness to help wherever needed.
- In charge of ordering and sending back cash,stamps and currency.
- Opening and locking up.
Cashier
Card factory
Blackwood
07.2013 - 01.2014
- Packaged customer items carefully, ensuing merchandise safety.
- Collaborated closely with store management for daily operations success.
Education
GCSEs - English maths
Bedwellty comprehensive school
Aberbargoed 05.1996
Skills
- Security protocol enforcement
- Purchasing expertise
- Technical postal equipment operation
- Results-Driven attitude
- Process improvement mindset
- Mail sorting competence
- Time management mastery
- HR policies implementation
- IT systems navigation
- Team leadership capability
- Record keeping accuracy
- Financial reporting
- Training and Development
- Postal regulations knowledge
- Passport check and send
- Driving license applications
- Staff leadership
- Compliance adherence
- Vehicle registrations
- Cash reconciliation
- Postal supply ordering
- Bank deposits
- Effective negotiation
- Pension and benefits payments
- Sales training techniques
- Logistics coordination
- Customer Service
- Manual handling
- Signature verification
- Customer service excellence
- Barcode scanning
- Mailing rules and regulations
- Hand-eye coordination
- Basic vehicle checks
- Mail processing
- Basic it competence
- Initiative taking
- Manual lifting techniques
- Resilience under pressure
Timeline
Post office manager
Eagle sky
01.2014 - Current
Cashier
Card factory
07.2013 - 01.2014
GCSEs - English maths
Bedwellty comprehensive school