I’m a dedicated and customer-focused professional with hands-on experience in retail and sales planning, currently working at Boots. Over the past few years, I’ve developed a strong foundation in customer service, sales execution, and team collaboration.
My role as a Sales Plan Coordinator has strengthened my ability to work to deadlines, manage store layouts for key campaigns, and pay close attention to detail. Combined with my experience as a Retail Assistant, I’ve built excellent communication and interpersonal skills that help me thrive in fast-paced, client-facing environments.
I completed a Level 3 qualification in Applied Law, which developed my analytical thinking, problem-solving, and understanding of legal frameworks—skills I’m excited to carry forward into a new chapter. I’m now actively pursuing a career within the Manchester City council , where I can combine my customer service strengths, commercial awareness, and passion for to deliver great service and results.
As a Retail Assistant at Boots, I provide excellent customer service by helping customers find the right products and ensuring the shop floor is always well-stocked and organized. I work closely with team members to create a positive and welcoming shopping environment, whether I'm at the tills, handling stock deliveries, or assisting on the shop floor.
In my role as a Sales Plan Coordinator, I manage the implementation of sales plans and promotional layouts across the store. I ensure that seasonal campaigns and offers are correctly executed, coordinating with the wider team to meet deadlines and store standards. This role requires strong attention to detail, time management, and a solid understanding of Boots' commercial priorities.
Together, these roles have helped me develop a balance of customer-facing communication skills and behind-the-scenes coordination abilities.