Louise Averies
Exmouth,GB
Summary
Empathetic and dedicated individual with a successful background in restaurant management using transferable skills to make the transition into a therapy orientated career. Seeking experience and education within therapeutic environments alongside studying for an integrative counselling degree.
Work History
Restaurant manager
The Point Bar and Grill Exmouth
Exmouth, Devon
04.2017 - 07.2023
- Conducted risk assessments to establish safe working practices.
- Grew social media channels through innovative customer engagement.
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
- Conducted staff appraisals and promoted ongoing professional development.
- Managed team by overseeing hiring, training and professional growth of employees.
Deli manager
Topsham Kitchen Deli
Topsham, Devon
09.2011 - 04.2017
Managed busy, independent deli and bakery.
Front of house team member
Uno Cafe Bar
Exmouth, Devon
10.2005 - 09.2011
Customer facing role in busy restaurant.
Education
GCSEs - English, Maths, History, French, Sciences, Art etc
09.1991 - 06.1996
A-Levels - History, History of Art and English Literature
09.1991 - 06.1996
Skills
- Employee relations
- Staff development
- Performance management
- Excellent Interpersonal and communication skills
- Adaptability and resilience
- Time management and organisational skills
- Passion for helping others
- Conflict resolution
- Safeguarding and risk assessment
- Experience of team building and coaching
Certification
- QA Level 3 award in Emergency First Aid At Work
- Certificate in Counselling
- Enhanced DBS Certificate
Counselling training
Certificate in Counselling - Iron Mill College Jan - March 2023
Foundation Degree (FdA) in Integrative Counselling Iron Mill College Sept 2023 - ongoing.
References
Professional reference - Luke Healey - 07756267474 - mrlukehealey@gmail.com
Tutor reference - Carly Whereat- Read - carlywhereat-read@ironmill.co.uk
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