Summary
Overview
Work history
Education
Skills
Personal statement
Languages
Timeline
Receptionist

Louise Amos

Isle of Lewis,Eilean Siar

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Dependable, vigilant professional with extensive experience in safety. Uses astute monitoring and observation skills to maintain secure environments. Calm and professional under pressure to meet evolving demands in emergency scenarios.

Overview

2
2
years of professional experience
2
2
years of post-secondary education

Work history

waitress

Cross Inn and Old Barn Bar
Isle of Lewis, Scotland
05.2022 - 08.2022
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Greeted and escorted guests to tables.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.

Pool lifeguard

Comhairle nan Eilean Siar
Isle of Lewis, Scotland
09.2022 - Current
  • Performed successful pool rescues, remaining calm and effective under pressure.
  • Patrolled pools, offering ongoing guidance to swimmers for guaranteed safety and security.
  • Handled challenging behaviour and misuse of pool facilities with clear, diplomatic communication.
  • Set up pool equipment, supervising patrons to avoid misuse, damage and injury.
  • Minimised accidents by sharing health and safety awareness.
  • Observed swimmers attentively, quickly responding to risks and concerns.
  • Maximised customer satisfaction by greeting guests with courtesy, resolving issues promptly and with enthusiasm.

Receptionist

Sports Nis
Isle of Lewis, Scotland
06.2023 - Current
  • Delivered front of house duties with warm and professional manner.
  • Reduced waiting times through effective time and resource management.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Answered and helped resolve enquiries from clients, vendors and general public.

Education

Scottish Qualifications Certificate - English

The Nicolson Institute
Na h-Eileanan Siar
08.2021 - 06.2022

Scottish Qualifications Certificate - Music

The Nicolson Institute
Na h-Eileanan Siar
08.2021 - 06.2022

Skills

  • Emergency First Aid at Work
  • Needs assessment
  • Detail-orientated
  • CPR knowledge
  • First Aid
  • Decision-making
  • Bronze Duke of Edinburgh
  • Flexible
  • Organised and reliable

Personal statement

I am a motivated, hard working, flexible person, and I possess amazing time keeping skills, and I'm a observant individual. I am able to work in a team and use my initiative and intuition to access any situation that arises.


 

Languages

English
Native

Timeline

Receptionist

Sports Nis
06.2023 - Current

Pool lifeguard

Comhairle nan Eilean Siar
09.2022 - Current

waitress

Cross Inn and Old Barn Bar
05.2022 - 08.2022

Scottish Qualifications Certificate - English

The Nicolson Institute
08.2021 - 06.2022

Scottish Qualifications Certificate - Music

The Nicolson Institute
08.2021 - 06.2022

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Louise Amos