Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Louisa M Y  Tse

Louisa M Y Tse

Corporate Sales Executive

Summary

Experienced as a Banking Professional over 10 years of strong customer communication skills, presentation skills and customer relationship building. Excellent reputation for resolving problems and enhancing customer satisfaction.

Strong relationship buildings and professional knowledge in banking field, strong experience in direct sales endeavors.

Skilled at effective negotiations and upselling techniques. Excellent management skill to enhance efficiency and lead teams to achieve outstanding sales.

Knowledgeable about managing financial transactions, preventing fraud and complying with various security acts and regulations.

Overview

21
21
years of professional experience
3
3
Languages

Work History

Corporate Sales Executive

Kingfisher Telecom Ltd
Wallington, HAM
11.2022 - Current
  • Achieved or exceeded company-defined sales quotas.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Assistant Vice President

China Civic Bank International Limited
, Hong Kong
09.2018 - 05.2022
  • Kept a proven track record in sales target, balanced business portfolio and KPI. Increased Team Sales Revenue to 20% , top 1 individual sales targets achieved and zero complaints in three consecutive years
  • Reviewed, identified, updated and prioritized strategic initiatives to provide comprehensive support to senior leadership
  • Maintained customer satisfaction with quick and professional handling of product returns and customer expectation
  • Maintained calm demeanor and professionally managed issues in busy, high-stress business situations
  • Attended trade shows and client meetings, promoting brand and building rapport with prospects.

Senior Insurance Specialist

Standard Chartered Bank
, Hong Kong
09.2011 - 09.2018
  • Communicated with customers professionally, offering support and enabling access to desired products
  • Maintained a proven track record in individual and team sales target, overachieved 150% sales target annually and top tier sales role model
  • Handled approximately 80 outbound and inbound sales-related calls per week to qualify individuals interested in purchasing insurance coverage.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Senior Premier Relationship Manager

HSBC
, Hong Kong
04.2001 - 04.2011
  • Established and cultivated solid business relationships with new or existing customers
  • Performed banking, business administration and financial tasks to guarantee excellent service for clients
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals
  • Upheld strict confidentiality protocols with client details and all KYC controls and ECDD reviews

Education

Bachelor of Science - Social Sciences

The Chinese University of Hong Kong
Hong Kong

Skills

Well trained Product Presentations & Selling Techniqueundefined

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Corporate Sales Executive

Kingfisher Telecom Ltd
11.2022 - Current

Assistant Vice President

China Civic Bank International Limited
09.2018 - 05.2022

Senior Insurance Specialist

Standard Chartered Bank
09.2011 - 09.2018

Senior Premier Relationship Manager

HSBC
04.2001 - 04.2011

Bachelor of Science - Social Sciences

The Chinese University of Hong Kong
Louisa M Y TseCorporate Sales Executive