Emmanuel Aboagye
IT Systems Admin
Milton Keynes,Buckinghamshire
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining systems. Knowledgeable in IT Systems Support and Product Development Coordination.
Creative problem solver with strong analytical and critical thinking skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
PDC Coordinator
SAINSBURYS ARGOS PDC
06.2023 - Current
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
- Collaborated with the studio manager and studio floor coordinators regarding projects and campaigns
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Received, booked in, and labeled products ready for storage and delivered products to designated areas/locations within agreed timescales
- Ensured that products were scanned onto the systems and into appropriate locations when products were moved
- Coordinated all sample disposal and archive requests and activities
- Established trusted & collaborative relationships with the Post Room colleagues to ensure fast, smooth receipt of sample/product packages
- Established trusted & collaborative relationships with the wider Centre of Creative Excellence team for Marketing, PR & Social media shoots
- Provided the products & regular updates on product status and whereabouts
- Increased trusted & collaborative relationships with the Commercial buying teams
- These teams provided details of expected deliveries, communicated when samples/products needed to be provided for review purposes, and confirmed when product can be archived or disposed of
- Provided regular updates on product status and whereabouts
- Ensured adherence to H&S policies at all times
- Flagged any H&S concerns/breaches immediately to line Manager or Facilities Management team.
- Entered data, generated reports, and produced tracking documents.
- Handled incoming and outgoing shipping and receiving activities.
Warehouse Operative
GXO Logistics
05.2023 - 06.2023
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Cleaned and maintained warehouse in compliance with safety standards
- Followed orders precisely for correct items, sizes, and quantities
- Labeled cages with accurate order information, destinations, and codes to minimize shipping errors
- Located needed merchandise in inventory using voice scanners and placed on skids for transport to shelves
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes
- Picked and packed order items.
Store Assistant
ASDA SUPERSTORE BURGH HEATH
03.2023 - 05.2023
- Scanned shelves and product cases to locate items and their positions
- Removed all boxes and related trash from the sales floor
- Realigned merchandise throughout assigned sections to give shelves and rack professional appeal
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by
- Consistently met or exceeded targets for packing
- Opened, shelved, and merchandised new products in visually appealing and organized displays for optimal sales promotions
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Located merchandise across various stores to address customer needs.
IT Systems Administrator
Western Pharmacy
01.2019 - 11.2022
- Maximized hardware utilization by conducting capacity planning and making recommendations for resource allocation adjustments.
- Provided exceptional technical support to end-users, promptly addressing any reported issues or concerns with system functionality.
- Developed comprehensive documentation for IT processes and procedures, facilitating knowledge transfer amongst team members.
- Collaborated with cross-functional teams to successfully complete complex projects on time and within budget constraints.
- Coordinated data backup strategies, safeguarding critical business information from loss or damage due to unforeseen events.
- Improved user experience by troubleshooting application issues and collaborating with developers on necessary updates or enhancements.
- Maintained vendor relationships and negotiated contracts for cost-effective procurement of hardware and software solutions.
- Conducted training sessions for staff on new technology implementations, increasing overall adoption rates and productivity levels.
- Evaluated emerging technologies for potential integration into existing systems architecture that could offer additional benefits or improvements.
- Led migration efforts from legacy systems onto modern platforms without causing disruptions to end-users or compromising data integrity.
- Diagnosed and resolved hardware and software issues.
- Monitored networks and network devices to resolve technical problems quickly.
- Planned and implemented upgrades to system hardware and software.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Installed, configured and maintained CCTV Surveillance Systems and other peripheral devices.
Education
Occupational Health and Safety Administration: OHS -
Institute of Prof. & Executive Development (IPED)
09.2020
IT Networking
IPMC
Ghana03.2018
Level 2 Certificate in Practical CCTV Engineering: Information Technology -
Supernet Technologies (EEIG)
08.2015
Professional Certificate: Management -
DTMSI
12.2008
SSCE: Business -
Adventist Senior High School
11.1999
Skills
- MS Office
- Data Entry
- Attention to Detail
- Product Development Support
- Database Management
- Team Oversight
Timeline
PDC Coordinator
SAINSBURYS ARGOS PDC
06.2023 - Current
Warehouse Operative
GXO Logistics
05.2023 - 06.2023
Store Assistant
ASDA SUPERSTORE BURGH HEATH
03.2023 - 05.2023
IT Systems Administrator
Western Pharmacy
01.2019 - 11.2022
- Care Certificate 15 Units
- Patient Safety
- Effective and Efficient Nursing Care
- Infection and Prevention Control
Occupational Health and Safety Administration: OHS -
Institute of Prof. & Executive Development (IPED)
IT Networking
IPMC
Level 2 Certificate in Practical CCTV Engineering: Information Technology -
Supernet Technologies (EEIG)
Professional Certificate: Management -
DTMSI
SSCE: Business -
Adventist Senior High School
REFERENCE
Available on Request
CERTIFICATION AND TRAINING
IT Fundamentals: CompTIA FCO-U61
CompTIA A+ 220-1101 (Core 1)
CompTIA A+ 220- 1102(Core 2)
CompTIA Network+ N10-008
CompTIA Cloud+ 2020
Cisco 200-301: Cisco Certified Network Associate(CCNA)-2020
Microsoft 70-697: Configuring Windows Devices(Windows 10)
Information Technology Infrastructure Library(ITIL)-Foundation
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