Summary
Overview
Work history
Education
Skills
Personal Details
Timeline
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Louisa Hutchinson

Salisbury,Wiltshire

Summary

Highly skilled professional with solid communication skills, both verbally and written. Demonstrates a positive and can-do attitude, methodical and organised. Experienced in working to deadlines individually and as part of a team.

Overview

32
32
years of professional experience
3
3
years of post-secondary education

Work history

Reports Production Assistant

Jacqueline Webb & Co
Salisbury
09.2022 - 02.2026

I currently work for a cost-consultancy company producing medico-legal reports. Working as part of an 8-person team, in a small office of 25 employees, we collaborate closely to maintain an efficient and reliable production process, managing our individual deadlines to ensure solicitor deadlines are met. I review medico-legal reports for accuracy, clarity, and consistency, often handling sensitive and emotionally challenging content. Our reports are used in medical negligence cases nationwide and our reputation is second to none.

  • Part of the working process includes:
  • Proofreading to ensure accuracy and compliance to company standards.
  • Mathematical checks/sense check to ensure future funds are calculated correctly.
  • Identify and correct errors or discrepancies in reports, contributing to overall quality assurance, all the while communicating with the report writer to verify correctness.
  • Sense and tense checking.
  • Prioritising workloads in an ever changing environment.
  • In addition as an extra role, I keep our paradoc library up to date, this is a library of extensive information and costs that our experts refer to and include in their reports. I update this library regularly to ensure costs used in our reports stand up to scrutiny and indeed in a court of law.

Medical Secretary

Harcourt Medical Centre
Salisbury
07.2019 - 08.2022
  • Processing of prescriptions in various formats, paper, online and email requests, informing GP's of test results relating to medications.
  • Reviewing medications where needed and tasking secretaries to book patient appointments/reviews.
  • Speaking with patients regarding prescription queries, complaints and synchronising of medications.
  • Sourcing alternative medications when not available.
  • Organising dosette/pouches - liaising with multiple pharmacies.
  • Processing medical discharges, updating patient medications and informing relevant parties.
  • Ordering medications for vulnerable and safeguarded patients, making the necessary checks for compliance.

Senior Administrator

Heritage Audi Salisbury
Salisbury, Wiltshire
03.2013 - 05.2019
  • Processing all new and used orders.
  • Organising used and new car preparation, liaising with our prep centre to ensure all sold units are prioritised.
  • Reporting to the sales managers, keeping all up to date.
  • Organising and completing all new car dealer transfers.
  • Keeping all new and used stock vehicles prepped for sale according to manufacturer standards.
  • Liaising with service and parts regarding accessories, organising fitment in time to meet customer delivery.

Sales Administrator

Mercedes Benz of Southampton
Southampton
02.2009 - 02.2013
  • Invoicing of all new Mercedes and Smart vehicles.
  • Weekly reports for the Operations Director and Used Vehicle Manager, showing stock movements
  • Maintaining good relations with Off Site Managers/Salesmen and processing of their daily paperwork.
  • Building good relations with out of group dealers in the process of sourcing vehicles.
  • Controlling the Sales managers Daily Order spreadsheets and keeping them update.
  • Keeping an up to date Motor Insurers Database with all Group demonstrator and loan vehicles.
  • Providing all sites with Weekly New Car stock lists.
  • Assisting junior administrators in their roles. Route planning for delivery drivers.

Fleet/ Retail Sales Co-Coordinator

Saab City
East London, UK
01.2005 - 12.2008
  • Maintaining leasing company records via their online systems
  • Arranging deliveries to Fleet and Retail customers, either direct with customers or via leasing companies
  • Arranging export vehicle deliveries and completing tax free paperwork Attending daily sales meetings, discussing targets and problem solving Liaising with logistic companies around the UK for delivery requests.
  • Corresponding with customers, Customs and Excise, DVLA and Saab CIB
  • Using and maintaining AFRL, Ebbon, Kerridge and various in house spreadsheets.
  • Supporting my Account manager in their roles Invoicing
  • Working to weekly and monthly deadlines, individual and team motivated.

Administration Supervisor

Toyota-Lexus Southampton
Southampton
10.2001 - 01.2005

Sales Administrator

Autecnica Saab and Mazda
09.1998 - 10.2001

Assistant Restaurant Manager

Pizza Express
06.1994 - 09.1998

Education

Diploma of Higher Education - BTEC Business Studies

Salisbury College
09.1990 - 06.1993

Skills

Solid communication skills, both verbally and written

Postitive and can-do attitude, methodical and organised Experienced in working to deadlines individually and as a team

Personal Details

  • Driver's License: Cars
  • Eligible to work in the UK: Yes
  • Highest Level of Education: Diploma of Higher Education
  • Industry: Administrative Assistance, Automotive, Customer Service, Healthcare
  • Total years of experience: 20

Timeline

Reports Production Assistant

Jacqueline Webb & Co
09.2022 - 02.2026

Medical Secretary

Harcourt Medical Centre
07.2019 - 08.2022

Senior Administrator

Heritage Audi Salisbury
03.2013 - 05.2019

Sales Administrator

Mercedes Benz of Southampton
02.2009 - 02.2013

Fleet/ Retail Sales Co-Coordinator

Saab City
01.2005 - 12.2008

Administration Supervisor

Toyota-Lexus Southampton
10.2001 - 01.2005

Sales Administrator

Autecnica Saab and Mazda
09.1998 - 10.2001

Assistant Restaurant Manager

Pizza Express
06.1994 - 09.1998

Diploma of Higher Education - BTEC Business Studies

Salisbury College
09.1990 - 06.1993

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Louisa Hutchinson