Summary
Work history
Education
Skills
Hobbies and Passions
Timeline
Generic

Louisa Flavell

Hemingstone ,Suffolk

Summary

Results-driven, ambitious and competitive business leader focused on transformative leadership and continuous improvement to drive growth and maximise profits. Tenacious executive ready to take on challenging role, meet goals and surpass expectations.

Work history

Events Director

Otley Hall Events
Otley, Suffolk
08.2022 - Current
  • Defined scope for wide range of projects.
  • Created clear company mission and vision statements, improving staff focus and motivation.
  • Designed business strategies to obtain short and long-term goals for company.
  • Selling Weddings from initial meeting with couples to the special day. Current revenue for the Weddings side of Otley Hall‘s business is 100k a year with secure sales into 2025.
  • Creating, Selling and Marketing of large events. From Opera to Open Air theatre productions.
  • Supported marketing strategy and advertising initiatives that built brand awareness and reputation.
  • Oversaw performance of executives and provided guidance for improvement.

Property and Business Owner

Otley Hall Events
Otley, Suffolk
04.2021 - 08.2022
  • Reenergised a cottage industry business within Otley Hall to secure it’s future in its own right and to enable members of the public to enjoy its remarkable history and heritage
  • Phase 1: Brief- To create a popular destination cafe/bistro. Involved in the Interior creative alongside local Celebrity Chef Peter Harrison.
  • Phase 2: Brief- To re-brand Otley Halls Events and Weddings. Fundamental changes made to replace the aged website, pricing structures and marketing/PR initiatives. Was the driving force behind the new look and functionality of the new website and marketing materials.
  • Strategised to update the Interior Design of both the Great Hall and linenfold parlour whilst being sympathetic to the age, use and heritage of the rooms.
  • Managed daily operations by overseeing financials, key performance indicators and employee performance.
  • Created clear company mission and vision statements, improving staff focus and motivation.
  • Provided market insights, developing trends and methods to board of directors.
  • Designed business strategies to obtain short and long-term goals for company.

Small Business Owner

A Pet Above the Rest Ltd
Wimbledon , London
04.2008 - 04.2014
  • Founded the company: a Wimbledon based pet-care service business
  • Generated strategic business plan and budgets through market analysis and responsible fiscal management.
  • Hired, trained and mentored 12 contracted pet carers in the area.
  • Demonstrated exceptional customer service by employing tailored and consultative sales approach, leading to strong, loyal customer relationships and satisfaction.
  • Used exceptional skills in leadership, communication and team building to instill strong company-wide culture.
  • Conducted all business administration: invoicing, collections, cash management etc.

Accounts Manager for Scandinavia and the Baltics

The Economist
London, London
10.2005 - 09.2008
  • Selling Economist macro and micro economic country data and analysis to public and private bodies in the UK, Scandinavia and the Baltics. Companies included Maersk, Nokia and Handelsbanken.
  • Pitched strategic campaign and new product ideas to match clients' briefs.
  • Unearthed new sales opportunities through strategic networking
  • Managed existing account relationships and contract renewals.
  • Sourced and transformed potential business opportunities into long-term partnership by managing entire sales cycle.
  • Trained Accounts staff on product usage to enable them to make the best business strategies.
  • Travelled extensively across Northern Europe.
  • Assisted in Event organisation and coordination.

Senior Sales Negotiator and Property Valuer

Sequence UK Ltd
Chelmsford/Coggeshall, Essex
04.2003 - 04.2005
  • Expertly negotiated, skillfully presented and accurately recorded qualified offers.
  • Cultivated and maintained strong rapport with vendors and potential buyers throughout sales process.
  • Consistently achieved daily weekly targets
  • Gained valuable experience of listed buildings in Property Sales processes.
  • Assisted in client Property Valuations

Office Manager for Furniture/Objects Department

Christie’s, South Kensington
South Kensington , London
12.2000 - 02.2003
  • Handled conflicts and complaints with strong problem-solving and mediation skills.
  • Interacted with customers professionally by phone, email or in-person to provide information and direct queries to appropriate staff members.
  • Trained and mentored junior staff to drive performance and target achievement.
  • Involved in auction process, from cataloguing Pictures Frames to typing/sending condition reports and telephone bidding.
  • Provided pre-sale and post-sale advice to vendors and buyers.

Education

Bachelor of Arts - Fine Arts Valuation (Antiques Auctioneering)

Southampton Solent University
Southampton, Hampshire
06.2000

Skills

  • Recruiting and hiring
  • Business development
  • Estate Management
  • Daily operations
  • Business planning
  • Strategies and goals
  • Contract negotiation
  • Contract management
  • High-value project management
  • High Value Sales
  • Heritage and Cultural Property/Chattels enthusiast


Hobbies and Passions

I love to travel and have been lucky enough to travel extensively around the World. I have an avid interest in the Tudor period: from its history to architecture and furniture. This interest has led me to undertake several house renovation projects which I have project managed. With my heritage knowledge I like to think that I have acted in an ethical way to bring the properties into the 21st century whilst being sympathetic to their roots. My other passions include Photography, The Arts and enjoying the Great Outdoors whilst keeping fit and active.

Timeline

Events Director

Otley Hall Events
08.2022 - Current

Property and Business Owner

Otley Hall Events
04.2021 - 08.2022

Small Business Owner

A Pet Above the Rest Ltd
04.2008 - 04.2014

Accounts Manager for Scandinavia and the Baltics

The Economist
10.2005 - 09.2008

Senior Sales Negotiator and Property Valuer

Sequence UK Ltd
04.2003 - 04.2005

Office Manager for Furniture/Objects Department

Christie’s, South Kensington
12.2000 - 02.2003

Bachelor of Arts - Fine Arts Valuation (Antiques Auctioneering)

Southampton Solent University

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Louisa Flavell