Summary
Overview
Work history
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic

Louisa Agyekumhene

Leicester,Leicestershire

Summary

Self-motivated, compassionate carer with a strong record in providing quality, person-centred care, support in both Live-In and domiciliary settings. Demonstrates meticulous attention to details in ensuring health and safety standards, proper manual handling, safeguarding of service users, proficient in first aid and knowledgeable in Dementia care. Committed to maintaining excellent levels of client care through continued kindness and adherence to safe working practices. Confidential, industrious team player, dedicated to anti-discriminatory care practice and support for a variety of medical concerns. Actively seeking opportunities for professional growth and advancement in the caregiving field.

Overview

17
17
years of professional experience
6049
6049
years of post-secondary education
1
1
Certification

Work history

Senior Healthcare Assistant

Bluebird Care Market Harborough, Oadby & Wigston
01.2023 - 08.2025
  • Support staff, accompanying on shadow shifts, leading by example, completing shadow records.
  • Lead person when new starters are shadowing/training.
  • Induction and training of Care Assistants.
  • Act as specialist resource within the team.
  • Complete customer reviews and complete spot checks.
  • All aspects of personal care such as showering and bathing, dressing and grooming, dental hygiene, toileting and continence care.
  • Assist with medicines ordering and collecting prescriptions or returning unwanted medicines to pharmacy for safe disposal.
  • Safely using aids and personal equipment whilst maintaining dignity and respect of customers. For example, walking frames, molift, wheelchairs, manual and electric hoists, sliding sheets and moving boards, hearing aids and other physical aids.
  • Prepare and serve healthy/nutritious meals taking into account any special dietary needs and personal preferences.
  • Offer companionship and engaged in exercises to improve clients physical and mental health capacity.

Healthcare Assistant

Bluebird Care
Market Harborough, Oadby & Wigston, Leicestershire
11.2024 - 07.2025
  • All aspects of personal care such as showering and bathing, dressing and grooming, dental hygiene, toileting and continence care.
  • Assisted with medicines ordering and collecting prescriptions or returning unwanted medicines to pharmacy for safe disposal.
  • Safely used aids and personal equipment whilst maintaining respect and dignity of customers. For example walking frames, molift, wheelchairs, manual and electric hoists, sliding sheets and moving boards, hearing aids and other physical aids.
  • Prepared and served healthy/nutritious meals taking into account any special dietary needs and personal preferences.
  • Offered companionship and engaged in exercises to improve clients physical and mental health capacity.
  • Housework such as dusting, tidying, washing floors, vacuuming and sweeping, laundry, ironing, making beds and changing bed linen.
  • Social and physical activities or mental stimulation such as keeping in touch with friends/relatives, taking customers out shopping or to social activities, hobbies such as reading, photo albums, games, etc.
  • Supported customers through temporary and terminal illness, including end of life care, hospital appointments, liaising with community health support and families.
  • Maintained accurate records to efficiently measure service user development against care plan objectives.

Healthcare worker

Pro-Help Company Limited
05.2023 - 11.2024
  • Assisted clients with care and daily needs of service users such as Personal Care (bathing, grooming, dressing), maintaining personal hygiene whilst facilitating independent living.
  • Managed bed to chair transfers using hoist, rotunda, zimmer frame, Molift raiser etc.
  • Ability to perform stoma care and catheterization using SpeediCath flex set.
  • Prepared and served healthy/nutritious meals taking into account any special dietary needs and personal preferences.
  • Offered companionship and engaged in exercises to improve clients physical and mental health capacity.
  • Maintained optimal safety standards throughout client home and care environment, prioritizing risk-reduction, health and hygiene.
  • Performed housekeeping duties such as cleaning, bed making and assist with shopping.
  • Applied and administered Medication, Hospital and GP visits.
  • Monitored individuals physical, emotional well-being, promptly reporting changes and provide suggestions for care plan adjustments.
  • Maintained accurate records to efficiently measure service user development against care plan objectives.

Care Assistant

Nurse 24/7 GH (Premium Home Nursing Care)
05.2021 - 04.2023
  • Personal Care: Assisted with bathing, dressing, grooming, and toileting.
  • Medication Management: Administered medications and monitored for side effects.
  • Mobility Assistance: Helped clients with movement and exercise routines, including use of mobility aids.
  • Housekeeping: Performed light housekeeping tasks to maintain clean and safe environment.
  • Meal Preparation: Prepared and served nutritious meals according to dietary requirements.
  • Emotional Support: Provided companionship and engaged in meaningful activities to promote mental well-being.
  • Health Monitoring: Observed and reported any changes in health to immediate manager and family members.

Live-In Care Assistant

03.2020 - 04.2021
  • Provided one-on-one care for my grandfather who was diagnosed with Dementia.
  • Assisted with daily activities: bathing, dressing, grooming, and feeding.
  • Managed medication schedules and monitored for side effects.
  • Supported mobility and exercise routines using appropriate aids.
  • Engaged in cognitive stimulation activities like memory games and reading.
  • Maintained clean and safe living environment.
  • Communicated with family and healthcare professionals to coordinate care.

Principal Administrative Officer –HR Generalist

Ghana Standards Authority
Accra
06.2016 - 02.2020
  • Coordinated the collation of inputs for the formulation of HRM policies, guidelines, and procedures.
  • Organized recruitment and/or staff progression interviews and report writing.
  • Liaised with NAB/Educational Institutions on confirmation of certificates/application credentials.
  • Served as Secretary to Staff Welfare Committee and Disciplinary Committee meetings and activities relating to employee wellbeing and a conducive work environment.
  • Supervised the implementation of disciplinary processes and procedures in the Authority.
  • Prepared and submit quarterly, mid-year, annual, and other periodic reports of the Department.
  • Appraised the performance of the subordinate staff of the Department.

Assistant Administrative/Human Resource Officer

Ghana Standards Authority
10.2009 - 05.2016
  • Assisted in Recruitment, Selection, and Placement of qualified personnel.
  • Ensured implementation of human resource/administrative policies and directives.
  • Ensured the processing of performance appraisal of staff.
  • Processed Applications for Promotions/Upgrading and Conversions.
  • Prepared documents and arranged periodic Divisional meetings.
  • Prepared Quarterly Reports and Monthly Personnel Statistics.
  • Served as Secretary on the Administrative Divisional Meeting.
  • Served as Secretary at Interviews.

National Service Person

Food and Drugs Authority
08.2008 - 09.2009
  • Data Records Management.
  • Provided customer services to internal clients.
  • Data entry.

Education

CIHRM Certificate - Human Resource

Chartered Institute of The Human Resource Management
Tse Addo, Greater Accra Region

Master of Business Administration - Human Resource

University of Ghana
Legon, Greater Accra Region
06.2015

Bachelor of Arts - Information Studies and Philosophy

University of Ghana
Legon, Greater Accra Region
05.2008

S.S.S.C.E -

St Monica’s Senior High School
Asanti, Mampong
01.2001 - 08.2003

Skills

  • Safeguarding policy compliance
  • Elderly care expertise
  • Excellent Team Player
  • Good Communication
  • Supportive listening
  • Time Management
  • Moving and handling
  • Catheter Care and maintenance
  • Infection prevention and control
  • Organizational skills

Certification

  • Basic Care Certificate
  • Medication Management in the Care Sector- Level 2
  • Care Certificate Preparation Standards
  • Training Express- Diploma in Health & Social Care
  • Mental Health Nursing Level 3
  • Phlebotomy Training
  • Understanding the Safe Handling of Medication in Health and Social Care-Level 2
  • Level 3 Diploma in Health and Social Care with Care Certificate
  • Level 4 Diploma in Health and Social Care with Care Certificate

Accomplishments

Finalist of Bluebird Care Awards- Live-in Care Award, Central Region

Languages

English

Timeline

Healthcare Assistant

Bluebird Care
11.2024 - 07.2025

Healthcare worker

Pro-Help Company Limited
05.2023 - 11.2024

Senior Healthcare Assistant

Bluebird Care Market Harborough, Oadby & Wigston
01.2023 - 08.2025

Care Assistant

Nurse 24/7 GH (Premium Home Nursing Care)
05.2021 - 04.2023

Live-In Care Assistant

03.2020 - 04.2021

Principal Administrative Officer –HR Generalist

Ghana Standards Authority
06.2016 - 02.2020

Assistant Administrative/Human Resource Officer

Ghana Standards Authority
10.2009 - 05.2016

National Service Person

Food and Drugs Authority
08.2008 - 09.2009

S.S.S.C.E -

St Monica’s Senior High School
01.2001 - 08.2003

CIHRM Certificate - Human Resource

Chartered Institute of The Human Resource Management

Master of Business Administration - Human Resource

University of Ghana

Bachelor of Arts - Information Studies and Philosophy

University of Ghana

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Louisa Agyekumhene