LOUIS VALLELEY
Sevenoaks,Kent
Summary
Highly motivated and reliable depot operative with experience in warehouse operations, stock control, customer service and local deliveries. Experienced in assisting with the day-to-day running of a busy depot, preparing customer orders, maintaining stock accuracy and providing excellent service. A hardworking team player with strong organisational skills, attention to detail and a commitment to health and safety.
Overview
10
10
years of professional experience
Work history
Depot Operative
PPG Refinish Distribution
Aylesford, Kent
2024.08 - Current
- Assisted depot manager with day-to-day depot operations and daily task flow.
- Collaborated with sales team to fulfil customer demands, contributing to high customer satisfaction.
- Upload and complete daily route planning for deliveries using Stream.
- Monitored vehicle telematics and assisted Depot manager with coaching drivers on their driving behaviour.
- Completed end of month banking accurately.
- Coordinated agency staff recruitment during understaffing, utilising new process with 'Beeline' to maintain operational continuity.
- Picked, packed, and prepared customer orders accurately and efficiently for dispatch.
- Loaded and unloaded delivery vehicles following safe manual handling procedures. delivery vehicles, following safe manual handling procedures at all times.
- Delivered local customer orders safely and on time using agreed routes.
- Received incoming stock, checked items, and organise storage to maintain inventory accuracy.
- Maintained clean, safe, organised warehouse conditions according to health and safety procedures.
- Provided customer service to trade and retail customers in person and by phone.
- Supported stock control replenishment and general depot operations to keep workflow moving smoothly.
- Identified potential issues and prevented health and safety issues.
Sales Advisor
Kent Car Panels and Paints
Maidstone, Kent
2022.06 - 2024.06
- Adapted to changing demands and requirements to consistently achieve objectives.
- Assessed customer needs and suggested relevant products or services to meet needs.
- Welcomed clients through warm conversation and professional responses to their questions.
- Attended quickly to emergencies and helped resolve concerns.
- Collaborated effectively with team members to achieve project goals.
- Completed responsibilities with a positive attitude and strong time management skills. Sorted and replenished paint supplies to ensure availability for customers.
- Assisted team members with various tasks, contributing to consistent achievement of targets. Answered calls promptly and delivered faultless service for diverse needs
Multi Drop Delivery Driver
Chase Delivers
Maidstone, Kent
2021.11 - 2022.04
- Managed multi-drop deliveries for Amazon, coordinated timely and efficient distribution of packages.
Painter and Decorator
Self Employed
Maidstone, Kent
2017.04 - 2021.08
- I started painting and decorating after I left school, to help my dad out and I quickly picked up the tricks of the trade. I have got good attention to detail and take a lot of pride in my work. I was working in residential and commercial building making places look fresh again. Never rushed a job and I liked to take my time and do it right the first time.
- I really enjoyed Painting and Decorating, and picked up good skills I might need in the future.
Parts Advisor
Laguna motorcycles
Maidstone, Kent
2016.03 - 2020.02
- Originally went there for work experience from school, and had good work ethic during the experience and then they offered me a part-time job on Saturdays and some Sundays.
- Prepared merchandise for sale by adding tags, wrappings and finishing touches.
- Monitored shop floor to identify issues and provided assistance to enhance customer experience.
- Placed orders for new merchandise and supplies in support of shop operations.
- Processed exchanges and refunds for customers dissatisfied with purchases.
- Updated display signs with product information and promotions to attract customer attention and support sales.
- Learned product features and conducted demonstrations to best promote products and answer questions.
- Followed manager orders and carried out daily tasks to keep shop organised, tidy and customer-ready.
- Kept accurate records of shop orders, refunds and exchanges with required documentation.
- Guided customers in making informed purchase decisions with detailed product comparisons.
- Printed tickets from online orders, picked merchandise and prepared for customer pick-up or delivery.
Education
GCSEs - Maths, English Literature and Language, Business, Travel & Tourism
Cornwallis Academy
Maidstone, KentA-Levels - EPQ
Cornwallis Academy
Maidstone, KentSkills
Inventory management
Health and safety compliance
Customer engagement
Communication skills
Leadership
Strategic planning
Excellent IT skills
Confident
Stacker truck trained
REFERENCES
References available upon request
Timeline
Depot Operative
PPG Refinish Distribution
2024.08 - Current
Sales Advisor
Kent Car Panels and Paints
2022.06 - 2024.06
Multi Drop Delivery Driver
Chase Delivers
2021.11 - 2022.04
Painter and Decorator
Self Employed
2017.04 - 2021.08
Parts Advisor
Laguna motorcycles
2016.03 - 2020.02
GCSEs - Maths, English Literature and Language, Business, Travel & Tourism
Cornwallis Academy
A-Levels - EPQ
Cornwallis Academy