Louis Standing

Front of house role at a premium gym in London, delivering exceptional customer service by welcoming members, handling enquiries, and managing class check-ins. Responsible for taking bookings in person and over the phone, preparing hot drinks and protein shakes in the café, restocking products and retail items, and tracking inventory during closing shifts.

• Assisted in event setup and teardown, including loading and unloading lorries, performing carpentry tasks, and providing on-site support, both locally and abroad, and ensuring client satisfaction.

• Performed landscaping tasks such as clearances, garden maintenance, and laying patios, while contributing to design projects with creative and practical solutions.

• Assisted in installing, maintaining, and repairing plumbing systems, including boilers, waste systems, kitchens, and bathrooms, while organising tools and materials.

• Worked front of house welcoming members and assisting them with their requests, managed front desk operations such as booking people onto classes and finding people their suited membership plans, stocking the fridges and maintaining the facilities cleanliness to ensure a positive member experience.