Enthusiastic and dedicated hospitality professional with over 10 years of experience working in high end Hospitality and food and beverage establishments. Past positions include working as front of house and hosting as well as in the kitchen, and in the production line of a popular condiment brand. Experienced working both independently or as part of a team, and delivering exceptional service under pressure. Known for fantastic customer service, adaptability, and patience in fast-paced environments. Eager to contribute knowledge and learn new skills to continue growing in the hospitality field.
Managed hiring, onboarding and training of new catering staff to align with standards, best practices and protocols.
Directed staff to stay within food hygiene and safety regulations by closely monitoring staff operations.
Ensured compliance with food safety and hygiene regulations while maintaining high-quality
catering standards.
Closely oversaw food prep to ensure chefs created food on time and to customer’s required standards.
Provided excellent customer service, ensuring an enjoyable experience for all Guests.
Addressed customer concerns and resolved complaints promptly and professionally.
Assisted with food orders, ensuring accuracy and timeliness.
Supported the team during busy hours, maintaining a positive and efficient atmosphere.
Lead kitchen team to prepare daily meals and special menu items for up to [number] guests.
Managed inventory, ensuring all ingredients met the quality standards and reduced food waste.
Worked closely with restaurant managers to maintain smooth kitchen operations and ensure customer satisfaction.
Assisted the head chef in menu planning, food preparation, and staff management.
Ensured all dishes were prepared to the highest quality and delivered on time. Assisted with stock management, ordering supplies, and keeping track of inventory.
Delivered exceptional service, working with front-of-house staff to ensure customer satisfaction.
Chef: Experience in preparing a wide variety of dishes, and kitchen management Assisting the Head Chef in preparation of complex dishes and maintaining high standards of cleanliness and hygiene
Catering: Event planning and execution, food presentation, and ensuring high standards of food safety
Customer Service: Exceptional communication and relationship-building skills, ensuring client satisfaction and loyalty
Team Collaboration: Comfortable working as part of a team or leading small teams to meet targets and deliver great results
Patience & Flexibility: Calm under pressure and adaptable to changing situations Problem Solving: Quick thinking and resourceful in handling difficult situations and customer needs