A results-driven and experienced Customer Success Manager with a proven track record of building strong relationships, driving customer satisfaction, and delivering exceptional results.
Adept at understanding customer needs, providing strategic guidance, and ensuring successful adoption of solutions. Strong analytical mindset to identify opportunities for growth and proactively address challenges. Excellent communication, collaboration, and problem-solving skills to foster customer success and achieve business objectives.
I currently manage a global portfolio of clients, with an ARR exceeding £4mil across a mixture of National and Enterprise accounts.