Summary
Overview
Work history
Education
Skills
Timeline
Generic

Louis Mcdonald

Birmingham,United Kingdom

Summary

Dedicated professional with a strong foundation in customer service and quality control procedures. Demonstrates perseverance under pressure and resilience to physical work, ensuring adherence to safety awareness and quality standards. Known for punctuality, reliability, and high energy levels, contributing effectively as a team player. Proficient in stock rotation practices and basic mathematics understanding, aiming to leverage these skills towards continuous improvement in operational efficiency.

Experienced hospitality professional focused on delivering exceptional guest experiences and maintaining high service standards. Skilled in customer service, conflict resolution, and team collaboration, ensuring seamless operations and satisfied clientele. Adept at working in fast-paced environments and adapting to diverse customer needs.

Reliable and aspiring hospitality worker equipped with excellent communication and customer service skills. Possesses strong teamwork and problem-solving abilities, honed through various roles in service industries. Committed to enhancing guest experiences and fostering welcoming environment.

Overview

11
11
years of professional experience

Work history

Warehouse worker

Ym Chantry Warehouse
Shrewsbury, Shropshire
01.2021 - 11.2023
  • Completed daily checklists to maintain warehouse cleanliness standards.
  • Managed inventory control for seamless supply chain management.
  • Followed health and safety guidelines with diligent use of protective gear.
  • Unloaded deliveries, promptly sorting items into appropriate storage areas.
  • Ensured safety standards with regular equipment maintenance checks.
  • Streamlined workflow by creating efficient goods organisation system.

Labourer

Cushing Builders ltd
Shrewsbury, Shropshire
03.2016 - 06.2019

Ensured tools were correctly maintained for optimal usage during projects.

  • Worked efficiently under pressure resulting in consistent productivity despite tight schedules.
  • Assisted with heavy lifting to ensure safe and efficient operations on site.
  • Conducted regular inspections of worksite helping to identify potential hazards early.
  • Loaded and unloaded building materials, aiding in maintaining orderly workspace.

Gardener

Fernz Landscape Gardening
Shrewsbury, Shropshire
01.2015 - 05.2016
  • Assisted in landscape design projects to create attractive green spaces.
  • Coordinated with other gardeners for larger landscaping projects-team efficiency increased as result.
  • Took care of gardening equipment, prolonging its lifespan.

Boarding Kennel Worker

Nipstone Boarding kennels
shropshire, west midland's
05.2014 - 12.2014

Conducted regular inspections of kennels to identify any maintenance issues that could compromise dog safety or comfort.

  • Participated in training sessions with dogs to encourage good behaviour.
  • Developed strong bonds with animals through consistent interaction, promoting calmer kennel environment.
  • Monitored behaviour of animals closely for signs of distress or illness, facilitating prompt medical attention when necessary.
  • Maintained clean and healthy living environments for dogs by ensuring regular cleaning and sanitisation.

Bartender

Hockley Social Club
Birmingham, West Midlands
01.2022 - 08.2025
  • Adapted quickly to different situations maintaining efficiency even under pressure.
  • Communicated clearly with kitchen staff for seamless coordination of food orders.
  • Resolved customer complaints promptly to maintain good relationships.
  • Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
  • Demonstrated knowledge of drink recipes for improved customer experience.
  • Managed stock levels efficiently, preventing shortage during peak hours.

Festival Bar Staff

Wing Fest
Birmingham, West Midlands
07.2025 - 08.2025
  • Ensured customer satisfaction by providing excellent service.
  • Made cocktails for customer enjoyment.
  • Prepared beverages, ensuring consistent quality.
  • Engaged in upselling techniques, boosting sales revenue.
  • Warmly greeted and served customers, promptly processing payments to minimise wait times.
  • Welcomed guests with friendly conversation and fun atmosphere.

Education

GCSEs - English

Meole Brace
Shrewsbury, Shropshire
03.2012 - 07.2012

Skills

  • Perseverance under pressure
  • Stock rotation practices
  • Resilience to physical work
  • Basic mathematics understanding
  • High energy levels
  • Punctuality reliability
  • Customer Service
  • Team player
  • Quality control procedures
  • Safety awareness
  • Quality standards

Timeline

Festival Bar Staff

Wing Fest
07.2025 - 08.2025

Bartender

Hockley Social Club
01.2022 - 08.2025

Warehouse worker

Ym Chantry Warehouse
01.2021 - 11.2023

Labourer

Cushing Builders ltd
03.2016 - 06.2019

Gardener

Fernz Landscape Gardening
01.2015 - 05.2016

Boarding Kennel Worker

Nipstone Boarding kennels
05.2014 - 12.2014

GCSEs - English

Meole Brace
03.2012 - 07.2012
Louis Mcdonald