Louis Glennon
London,Royal Kensington and Chelsea
Summary
Professional & conscientious, with over 2.5 years of experience in the food and beverage industry. Adept at delivering exceptional customer service, maintaining high standards of hygiene and safety, and ensuring a positive dining experience in fast-paced environments. Seeking a customer-facing role where I can apply my skills, enthusiasm, and attention to detail to consistently exceed guest expectations.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Kitchen assisant
Allinhand Catering
London
06.2023 - Current
- Maintained strong professional relationships with high-profile government and diplomatic clients by demonstrating patience, resilience, and expert knowledge of food and beverage offerings
- Acted as a key communication link between front-of-house and kitchen teams, ensuring seamless service and smooth operational flow
- Delivered efficient and attentive service during lunches, dinners, and canapé receptions in a fast-paced ministerial setting
- Anticipated guest needs and provided attentive, personalised service, contributing to a welcoming and professional dining experience
- Possess extensive experience in kitchen porter responsibilities, ensuring all areas are cleaned and organised promptly to support efficient chef operations
Volunteer responder
Chelsea and Westminster Hospital
Chelsea, Royal Kensington and Chelsea
04.2024 - 08.2024
- Handled and delivered medicine to wards.
- Transfered patients between wards and to the discharge unit.
- Guided and resolved issues with patients.
- Delivered blood to research units.
Deli assistant
Farm Fetch
Chelsea, Royal Kensington and Chelsea
03.2022 - 09.2022
- Adhered to health and safety regulations whilst handling food items.
- Followed company guidelines when slicing, weighing and packaging deli meats and cheeses.
- Maintained high standards of cleanliness within deli area, promoting a healthy environment.
- Managed sandwich station, creating personalised sandwiches per customer preferences.
- Supported team members during peak hours, improving service efficiency.
Education
A-Levels - Chemistry Biology Maths
Saint Cecilias CofE school
Wandsworth 09.2018 - 06.2025
Skills
- Customer service: Well-versed in helping customers make decisions, anticipating their needs, and taking their preferences into account as well as being aware of responsible alcohol management practices
- Teamwork: Constantly worked in various teams, very often under stressful circumstances and time pressure
- Attention to detail: Always endeavoured to keep all areas clean and tidy
- Multitasking: Frequently juggled front-of-house duties with back-of-house/kitchen and customer demands on time and attention
- Communication skills: Maintained a professional demeanour and communicated clearly with people of various backgrounds
- Technologies and devices: Comfortable using various kinds of tills, card terminals, tablets, etc
Certification
Level 2 Food Hygiene and Safety for Catering, High Speed Training, Jul 25
Timeline
Volunteer responder
Chelsea and Westminster Hospital
04.2024 - 08.2024
Kitchen assisant
Allinhand Catering
06.2023 - Current
Deli assistant
Farm Fetch
03.2022 - 09.2022
A-Levels - Chemistry Biology Maths
Saint Cecilias CofE school
09.2018 - 06.2025
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