Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Louis Downes

Wolverhampton ,Staffordshire

Summary

A responsible worker who is prepared to take on new challenges and has a strong academic record and organisational abilities. has a meticulous, problem-solving approach to things. learns fast and puts up a lot of effort to maintain operations.

Energetic employee well-versed in strong communication. Adept at multi-tasking, leading group discussions and managing customer relations.

Overview

2
2
years of professional experience
5
5
years of post-secondary education

Work history

Assistant office manager

Senwod
Wolverhampton, Staffordshire
09.2023 - Current
  • Improved customer service by efficiently handling queries and complaints.
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Collaborated effectively with team members to meet sales targets.
  • Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
  • Delivered exceptional after-sales service, encouraging repeat business.
  • Efficiently handled customer queries and complaints to enhance service quality.
  • managed and served over 30 calls to customers a day

Education

GCSEs - Mathematics-6 English language-6 English literature-7 Combined Science-5

Cheslyn hay academy
Wolverhampton
09.2018 - 07.2023

Skills

  • Positive attitude
  • Effective listening
  • Customer Service
  • Confident communicator
  • Planning and organisation
  • IT competence
  • Keen problem solver
  • Discipline and leadership

Affiliations

  • silver world medallist and British champion kickboxer with over 10 years experience, shows the dedication I could have for something if I love it.

Timeline

Assistant office manager

Senwod
09.2023 - Current

GCSEs - Mathematics-6 English language-6 English literature-7 Combined Science-5

Cheslyn hay academy
09.2018 - 07.2023

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Louis Downes